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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,164 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,164 reviews

August 21, 2020

I have been a customer of Smith Motors for at least twenty years. I have bought five Mercedes Benz cars there, and I always have my cars serviced there. The dealership has always provided excellent ser More

by peterandelaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Aug 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for taking the time to share your thoughts on working with our team. We're glad to hear we consistently deliver such a great experience!

August 20, 2020

Ml350 and e 250Great prompt service Good communication Ml350 and e 250 Great prompt service Good communication Loaner car was great car cam back clean. Craig did a good job of communicating issues t More

by BOB.NARDELLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Bob, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 20, 2020

Appointment on time and good service everyone is ready to take care you and your car and service very fast I recommend it my self overall good service. More

by GHAVPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 18, 2020

Great service. They picked up my car same day I reported issue and it was ready the next business day. Covered under warranty. And I received a loaner car. More

by rcampbell13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Aug 19, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

August 17, 2020

All of the Service Men that I’ve had the opportunity to work with while servicing my GLA have shown the utmost respect and sincerity not only ensuring 100% worry free service of my car but also a concern o More

by JJOHNSON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 17, 2020

This was the 6th car I have either purchased or leased from Smith , I can keep going back for the Top Level service and assistance from the entire Smith team Justin was phenomenal To work with on the pu More

by MARKO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Despres
Aug 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Mark, for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 14, 2020

This my second Mercedes at Smith Motors .. I have always been treated with courtesy and respect .. I also have been extremely satisfied with the service department .. the sales people( Mark and Randy).. wer More

by PAULAKESSLEN
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Womboldt, Matt Harris, Randy Wheeler
Aug 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Paula, It's great to hear that Mark and Randy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 13, 2020

Outstanding service with professional staff in a very comfortable physical space. Pricing and consistency is always a certainty at Smith Mercedes which has been my dealer for over 25 years. More

by thomas.barenboim
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
August 12, 2020

The Smith dealership is excellent, Brock Payette is the best ever salesperson, and Loren Goldstein best in class finance guy. I always feel like family when going in to have car serviced and always visit More

by KTwomey
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 13, 2020 -

Smith Motor Sales of Haverhill Inc responded

Karen, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 11, 2020

The service team does a wonderful job. My car always runs perfectly. Everyone is down to earth & easy to talk to. Randy in sales is my guy when it comes to upgrading into my next vehicle. More

by TRISH2275
Recommend Dealer
Yes
Employees Worked With
Marc, Randy Wheeler, Craig Tedeschi
Aug 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Trish, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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