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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,163 reviews
February 01, 2020
Nice salesmen and respectful, courteous & professional.***** Very helpful discussion with Randy Wheeler & Loren Goldstein at the Smith Motor Sales of Haverhill Inc. Low pressure and friendly,They were honest and Very helpful discussion with Randy Wheeler & Loren Goldstein at the Smith Motor Sales of Haverhill Inc. Low pressure and friendly,They were honest and straightforward to deal with.They made me feel welcome, they answered all my questions and I feel confident about what I bought. It was a very good experience. Thank you ! More
by johnny lee
Verified Customer
February 01, 2020
Gina is super friendly and helpful. She knows what she is doing. Very knowledgeable with the vehicle. I will strongly recommend smith to friends If they are interested in mb vehicles. Thank you very much. doing. Very knowledgeable with the vehicle. I will strongly recommend smith to friends If they are interested in mb vehicles. Thank you very much. More
by JIANHUA.JIM.ZHOU
January 31, 2020
Service Department were great. I received timely and courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. courteous service. Graig Tedeschi is the person who took care of us and was very informative. Pleasant experience. More
by RAPOSO44
Employees Worked With
Craig Tedeschi
January 30, 2020
First time to dealer, expected more. The communications was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at was horrible, on day one - I had to call and get a status only to be told it would be another day. Second day nobody called me on my cell, instead at 6:05 evening they left a message its ready we are open till 7:45. Nobody reviewed what was performed, must pay the bill and left. More
by MIKECLIFTON
Employees Worked With
Dave Penny
January 30, 2020
Very responsive and friendly service. I was there for my first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! first oil change. They washed and cleaned the car top to bottom before handing it back to me. Loved that!! More
by ANNCLARUE
January 29, 2020
Always a pleasant experience! Quick drop off and a quick pick up. Love having a loaner car if is so convenient and I don’t need rides pick up. Love having a loaner car if is so convenient and I don’t need rides More
by HEIDIS62
Employees Worked With
January 28, 2020
Service Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed Great service. Craig was very helpful ----the wait was minimum. Overall I would recommend using this service department. They even washed and vacuumed the car. More
by DDKSMALL
Employees Worked With
Craig Tedeschi
January 27, 2020
Schedule b service. Quick and kept in loop. Identified need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather need for brakes and new tires. Also looked at scrape on rear bumper. Recommended having auto body shop patch in warmer weather More
by mcmahon26
Employees Worked With
January 27, 2020
Roger Waugh and his team are great!!Highly recommend Roger Waugh and his team are great!! Highly recommend them to our family and close fiends. We would not go anywhere else, this our 8th vehicle with R Roger Waugh and his team are great!! Highly recommend them to our family and close fiends. We would not go anywhere else, this our 8th vehicle with Roger and his team. More
by lisacardoza1
January 25, 2020
David Penny was very courteous.Told him my problem and David Penny was very courteous. Told him my problem and he went to the Mechanic to explain my delima about my “door handle”. Problem was fix with pr David Penny was very courteous. Told him my problem and he went to the Mechanic to explain my delima about my “door handle”. Problem was fix with professionalism. I was very Happy. More
by RTFAUCHER
Employees Worked With
Dave Penny
