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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,163 reviews

January 24, 2020

Excellent visit. The visit was quick as I was not kept waiting more that a couple minutes. The Jon was completed very quickly and I was on my way. This is why I boug More

by PRCOGLIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2020

My car is as good as new My car was properly diagnosed for a check engine light . They made the repair under warranty and all is well. The service adviser was very knowlega More

by BRIANMANSER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Brian, thank you for choosing Smith Motor Sales of Haverhill! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

January 24, 2020

Smith Motor Sales by far is the best dealership to work with from buying a car to servicing the car , For this visit the service dept assessed my cars needs , talked me through it and completed the service More

by pmgallahue
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your review! It's a pleasure to know that our service team provided you with such excellent assistance. We hope to see you again!

January 23, 2020

It was a very positive experience Excellent Service, I was well informed of progress and the drop off and pick up was easy. The loaner car exceeded my expectations. Wes and Nick were e More

by BLUMENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Wes and Nick were able to help, and we hope to see you again!

January 23, 2020

So great to work with! He was very professional and cares greatly about his job. He works hard to make the customer happy. Would highly recommend. More

by JORDANKRON1
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Jordan, Thank you for letting us know what a great job Brockton did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Smith Motor Sales of Haverhill Team

January 23, 2020

Great job! They found & fixed problems others had missed, Scheduling was easy, and both the repair appointment and loaner were available right away., good price. Strongly recommended. More

by DP
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Wow! Thank you so much for this great 5-star review of our service department. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Smith Motor Sales of Haverhill Team

January 23, 2020

easy peezy! These guys really know what they are doing and make it easy for the customer. Highly recommend the dealership, for anyone looking for great service. More

by JOHNNYMULKERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Johnny, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service area at our dealership. Smith Motor Sales of Haverhill Team

January 22, 2020

Scheduled Mercedes Schedule A and airbag recall replacement Vehicle was promptly serviced upon arrival at dealership, waited for vehicle and within a moderate amount of time, vehicle service was completed. Giv More

by S_KNAVETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that Nicholas provided you with great customer service while assisting you with your service appointment! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Smith Motor Sales of Haverhill Team

January 21, 2020

They searched for just the right vehicle just for me! I was just starting my search for a car and wasn't sure about years or models. They determined my comfort zone for price and model and quickly found More

by M.GURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brockton, Loren, Roger, and our team, we look forward to working with you again. Smith Motor Sales of Haverhill Team

January 21, 2020

30,000 mile service Good location. Excellent service. Easy to make an appointment and nice waiting area. All service was covered under my service plan with not additional More

by MARK_DAGOSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris
Jan 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Mark- Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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