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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,163 reviews
December 22, 2019
Fast Exceptional Service Needed to have service on my vehicle for a minor issue, and the service team at Smith Motor was able to take me in right away, even though I did not h Needed to have service on my vehicle for a minor issue, and the service team at Smith Motor was able to take me in right away, even though I did not have an appointment. Always friendly and professional. More
by AMCOLLOPY
Verified CustomerEmployees Worked With
December 22, 2019
Best experience possible from beginning to end. This is my second lease with Smith Motors of Haverhill. As with my first lease, the service provided by Brockton Payette was absolutely exceptional. H This is my second lease with Smith Motors of Haverhill. As with my first lease, the service provided by Brockton Payette was absolutely exceptional. He answered all questions, provided ample and thorough information and choices. Any request was immediately attended to, and he provided all with the utmost courtesy and professionalism. I don't believe he could have done more. More
by RJPOLLINA
December 22, 2019
On time performance. Work was done professionally and on time. The dealership always makes you feel special. The service techs knew immediately what was causing my dashbo Work was done professionally and on time. The dealership always makes you feel special. The service techs knew immediately what was causing my dashboard light to go on. More
by SHIRLEYRICCISHEA
Employees Worked With
Wes Reed.
December 18, 2019
Fast and efficient As always Smith got my car in quickly, had a loaner ready and did all of the required maintenance in a professional and courteous manner. They made a As always Smith got my car in quickly, had a loaner ready and did all of the required maintenance in a professional and courteous manner. They made a needed repair but did not push unneeded items. I always feel like a family member when I go in and never feel any pressure to buy something that I don't need. Thanks Smith Motor Sales! More
by MCPARKER4
Employees Worked With
December 18, 2019
faulty wiper good place we purchased four cars from this dealership in the span of 7 years. we deal with them mainly for the good quality of service and the prox good place we purchased four cars from this dealership in the span of 7 years. we deal with them mainly for the good quality of service and the proximity to where we live More
by JOE.VILLA
Employees Worked With
Other Employees :
Matt Harris, Craig Tedeschi, Dave Penny
December 16, 2019
Review Car was not cleaned very well on inside otherwise service was great. I can not say enough about Wes Reed he is an excellent service coordinator. A Car was not cleaned very well on inside otherwise service was great. I can not say enough about Wes Reed he is an excellent service coordinator. Always prompt, polite and extremely responsive to needs. More
by ANDERSON.5
Employees Worked With
Wes Reed excellent
December 16, 2019
Fantastic Service Took my Mercedes ML350 for a Service A. The personal service I received was superb. This Mercedes dealership is top notch in all areas of the busine Took my Mercedes ML350 for a Service A. The personal service I received was superb. This Mercedes dealership is top notch in all areas of the business! More
by Sandra
Employees Worked With
Other Employees :
Craig Tedeschi, Nicholas Klinger, Craig Tedeschi
December 15, 2019
Excellent experience Hey great job provide by david penney.l think l call him 20 time in one minute.answer my question even help me by calling and making sure l was unde Hey great job provide by david penney.l think l call him 20 time in one minute.answer my question even help me by calling and making sure l was under warranty. Super job More
by JOSELJ1978
Employees Worked With
Dave Penny
December 14, 2019
Service A Took my Mercedes GLC 300 in for a Service A. Dave Penny was my service advisor. Dave was very knowledgeable, friendly and efficient. I was surprised t Took my Mercedes GLC 300 in for a Service A. Dave Penny was my service advisor. Dave was very knowledgeable, friendly and efficient. I was surprised to find out that the reason the headrest button on the passenger side doesn’t work is because it’s a “dummy” switch. I’ve had 7 previous Mercedes and this is the first time I’ve ever heard that. More
by PAMBRITTON1
Employees Worked With
Dave Penny
December 13, 2019
Great people and quality service Always responsive and accommodating. Vehicle always returned clean washed. Handling of service recall was handled quickly and I was provided a loaner Always responsive and accommodating. Vehicle always returned clean washed. Handling of service recall was handled quickly and I was provided a loaner vehicle while service was being performed. More
by JEFFKSR
