Smith Motor Sales of Haverhill Inc

My new E53 AMG is the best car I ever bought! Very knowledgeable and easy going staff. No pressure really easy going, a totally different experience form the Audi dealer where I bought my last car Very knowledgeable and easy going staff. No pressure really easy going, a totally different experience form the Audi dealer where I bought my last car. They let me try different cars and were very patient with me. I would highly recommend Smith Motors to all my friends! More

Great Service and a Friendly Staff I have always had great service and support from Smith Motors. The scheduling of service is flexible. From scheduled service to other small needs, I I have always had great service and support from Smith Motors. The scheduling of service is flexible. From scheduled service to other small needs, I’ve lays found Smith Motors to be helpful and meet the needs of their customers. More

Very satisfied I have never had a bad experience at Smith Motors. Nick and Dave have always gone above expectations. I had a unusual problem with the navigation in m I have never had a bad experience at Smith Motors. Nick and Dave have always gone above expectations. I had a unusual problem with the navigation in my E300 but Bill in service never gave up on. Thanks again More

Great experience Smith is the best!!! Brockton is very knowledgeable and available. This is my 2nd lease with Smith and they told me once I lease a Mercedes i’ll ne Smith is the best!!! Brockton is very knowledgeable and available. This is my 2nd lease with Smith and they told me once I lease a Mercedes i’ll never get another car and they are right!!!! More

Dishonest diagnosis and A huge bill to Pay My 1998 Mercedes station had $5,000 worth of work done on it 7 months ago. If your company had just been honest about the extensive corrosion and rust My 1998 Mercedes station had $5,000 worth of work done on it 7 months ago. If your company had just been honest about the extensive corrosion and rust we would never have spent this money. Last week the power steering broke in the middle of an intersection almost causing an accident. Our local garage said there was so much rust in the cable leading to the power steering and brakes cables that the car should be towed to the scrap metal yard. I think your company should be honest about the condition of the cars they service for the safety of your customers. Instead we were convinced to spend more with each call on repairs we never would have done if we’d know the cars condition. The car came back clean and David Penny was nice but please don’t send us anymore notices to service this car. We are extremely upset about the loss of money which could have gone towards buying another car. More

Will never buy a car elsewhere! The Smith team went above and beyond to help me get into the right car. They heard my wants and needs and paired me with the perfect vehicle! Roger se The Smith team went above and beyond to help me get into the right car. They heard my wants and needs and paired me with the perfect vehicle! Roger searched to find just what I wanted and Randy delivered it right to my home. The price was fair and Loren negotiated a nice financing package. What I really like about Smith is that they seem like regular guys! They are not your typical dealership--just wanting to make the sale. We never felt rushed and always felt that they had our best interest in mind. Thank you!!! I love my new Mercedes! More

Great Service I always have my car serviced in Haverhill...I won’t have it serviced anyplace else. It is always a very pleasant and professional experience! I always have my car serviced in Haverhill...I won’t have it serviced anyplace else. It is always a very pleasant and professional experience! More

Power window adjustment Very efficient service call. Made an appointment, brought the car in as scheduled and was able to pick it up a few hours later. Problems fixed. Very efficient service call. Made an appointment, brought the car in as scheduled and was able to pick it up a few hours later. Problems fixed. More

Super Service! The Service department has always provided excellent service! Wes Reed and Nick Klinger have gone above and beyond in assisting with service needs, Th The Service department has always provided excellent service! Wes Reed and Nick Klinger have gone above and beyond in assisting with service needs, Their response time in retuning phone calls is superb! More

great service easy and professional Easy to schedule and always a courteous professional experience. Recommend to any Mercedes owner. Davis does an excellent job in service and loaners Easy to schedule and always a courteous professional experience. Recommend to any Mercedes owner. Davis does an excellent job in service and loaners are available. More