Smith Motor Sales of Haverhill Inc

As expected, everything went well. When you have to have a situation taken care of in the service department you can expect the issue to be resolved the first time, without exception. T When you have to have a situation taken care of in the service department you can expect the issue to be resolved the first time, without exception. This is a sign of service people that care about the customer and their expectations. More

Positive and very satisfying sales and service Both new car sales and service interactions over the past few years have allowed me to assess the overall customer-oriented culture that is firmly emb Both new car sales and service interactions over the past few years have allowed me to assess the overall customer-oriented culture that is firmly embedded within the value structure of the business. This dealership lives up to the very high expectations one has for the performance of the MB Brand. More

good service clear explanation of service being done, quick, efficient. Overall good service experience. I will return in the future for service and required main clear explanation of service being done, quick, efficient. Overall good service experience. I will return in the future for service and required maintenance on the vehicle. More

Purchasing New Car I was in the market for a new car. Roger and Brockton paid attention to my requirements for a new vehicle. They presented several options and thorough I was in the market for a new car. Roger and Brockton paid attention to my requirements for a new vehicle. They presented several options and thoroughly answered all my questions. The purchasing process was extremely easy and pleasant. They worked with me throughout the entire process. I highly recommend them and this dealership. I will only purchase vehicles from this dealership. More

Planned service I’ve used them for many years and they have been extremely consistent in providing excellent service and friendly service rep.s. and providing quality I’ve used them for many years and they have been extremely consistent in providing excellent service and friendly service rep.s. and providing quality loaners to take care of their customers More

quick, precise, mannerly, polite My wife took our car over for it's normal maintenance. Every time we have brought our car for service, we have been greeted with a warm family atmosp My wife took our car over for it's normal maintenance. Every time we have brought our car for service, we have been greeted with a warm family atmosphere. We appreciate the attention to detail and the patience to ensure that our needs are properly attended. I would highly recommend Smith Motors for sales or service. More

Everybody is helpful and super I called service on a Saturday morning, and explained my car problem. I was asked to bring my car into the dealership first thing Monday.. it was rep I called service on a Saturday morning, and explained my car problem. I was asked to bring my car into the dealership first thing Monday.. it was repaired easily and quickly. More

Routine maintenance Entire staff makes you feel right at home, so much you don’t want to go anywhere else. I never have concerns when I leave Smith Motors Entire staff makes you feel right at home, so much you don’t want to go anywhere else. I never have concerns when I leave Smith Motors More

Best Mercedes dealership and service center around Prompt, pleasant service with a smile. They don't oversell/ upsell like a lot of service departments do. It was nice to go in for an oil change and ge Prompt, pleasant service with a smile. They don't oversell/ upsell like a lot of service departments do. It was nice to go in for an oil change and get a "clean bill of health". More

Pleasure to work with! Dave Penny is always a pleasure to work with! I came in with a service engine light. Dave informed me right away of the cost to diagnose issue, so th Dave Penny is always a pleasure to work with! I came in with a service engine light. Dave informed me right away of the cost to diagnose issue, so there were no surprises on my end. Dave is always professional and he is one of the reasons I return to Smith motors for service. Thanks. More