Smith Motor Sales of Haverhill Inc

Randy Wheeler is the most efficient and helpful sales associates I have ever dealt with. He always has time for an appointment. He always responded to my text and is the most efficient and helpful sales associates I have ever dealt with. He always has time for an appointment. He always responded to my text and email in no time with answers that I expect. He does not hard sell me to buying anything: he explains the pro and cons and let me make my own decision. He is an excellent sales associate. More

Recall service Driver and Passenger Air Bags replaced under recall. Waiting area pleasant and accommodating. Service completed within estimated time and car washe Driver and Passenger Air Bags replaced under recall. Waiting area pleasant and accommodating. Service completed within estimated time and car washed prior to taking delivery. More

oil change Your customer service people sell more cars than your sales people. Their attitude and willingness to please off set any reasons why your there. Its Your customer service people sell more cars than your sales people. Their attitude and willingness to please off set any reasons why your there. Its always a pleasure to come in for service More

Best service center My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywher My car was taken in promptly and my paperwork handled efficiently and professionally by Craig. Seriously, I have no idea why anyone would go anywhere else to have their Mercedes serviced. Thank you!! While there I talked to Brockton about a new vehicle. I spoke with him and with Loren and as always, they were extremely helpful and pleasant. More

David was excellent for handling the service intake. I would recommend the detailing service to anyone. I was taken right away and the entire process was handled very efficiently. Unfortunately, David’s I would recommend the detailing service to anyone. I was taken right away and the entire process was handled very efficiently. Unfortunately, David’s name does not appear in the listing below. More

Service for my car The service at Smith Motors is the best. They are friendly, knowledgeable ,personable make you feel comfortable and keep you informed. I have been de The service at Smith Motors is the best. They are friendly, knowledgeable ,personable make you feel comfortable and keep you informed. I have been dealing with the service department for 9 years. More

A3 Service Nick was great. I expect to pay more at a dealership but I still feel the cost was excessive for basically an oil and filter with car wash even char Nick was great. I expect to pay more at a dealership but I still feel the cost was excessive for basically an oil and filter with car wash even charged for topping the washer fluid. All interaction with any of the staff was excellent. Waiting room and WIFI very good. More

Great service I’ve been a customer at Smith Motors for over 20 years and will continue to be. We have bought two cars from Charlie. Always a great experience I’ve been a customer at Smith Motors for over 20 years and will continue to be. We have bought two cars from Charlie. Always a great experience More

E350 Service Craig has always been very helpful and professional. He is great at his job and made me feel very comfortable while I was waiting for my car. Great cu Craig has always been very helpful and professional. He is great at his job and made me feel very comfortable while I was waiting for my car. Great customer service like his is why I chose Smith Motors. More

Oil change with no appointment Dropped off my car in the morning without an appointment due to a last minute schedule change. Was happy to leave it for 2 Days so they could take car Dropped off my car in the morning without an appointment due to a last minute schedule change. Was happy to leave it for 2 Days so they could take care of the car at their leisure. They took my car in with a smile and called the very same day to let me know it was ready. Excellent customer service! More