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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
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Vehicles
4.9
2,157 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,157 reviews

September 11, 2024

Steve Burgeron is my service advisor and he's the best. Any situation I'm in, he's got a solution for and the maintenance team at Haverhill Mercedes has his back. Keep up the great work and I'll keep comin More

by omarfheredia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Burgeron
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Sep 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Omar, for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2024

I always receive excellent service at this dealership. I have purchased 5 vehicles here and keep coming back for this reason More

by PCORNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

September 10, 2024

I Can always expect and receive personal, professional, and quality service at Smith Motors. Very helpful and friendly. More

by Anne Marie Faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Anne Marie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

September 08, 2024

Smith motors was very quick and efficient. I was covered by an extended warranty I didn’t know about for a very expensive repair. They scheduled my appointment, gave me a time line of 3-5 busi More

by SMILEGOD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bergeron
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 07, 2024

Had a pleasure of working with Steve in service. I’ve had work done at lynnfield Mercedes Benz and Mercedes Benz of Boston. This place by far out beats both locations. Give this place an A+ for th More

by L.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Owner of several Mercedes Benz from this dealership over the past years with full maintenance from their employees in service More

by Davideastevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 06, 2024

Smith Motors is an amazing car dealer. I have been dealing with them for over 25 years. Their customer service is impeccable and their staff is friendly and knowledgeable. More

by Mxzbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lander, William Crow
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 06, 2024

Nick was great. was diligent , honest and open. Great customer service. All work was done per request More

by fnazzi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2024

Great experience. The service I received at Smith was highly professional and organized. Very satisfied. More

by JohnP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 03, 2024

I really enjoy dealing with the people of this dealership. Smith Motors is one of the easiest places to work with. More

by KLINGERRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nichols met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years!

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