Smith Motor Sales of Haverhill Inc
Haverhill, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,162 reviews
Easy to deal with , no runaround , and they got my car done quickly! Easy peasey! done quickly! Easy peasey! More
Worst experience of my life. They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" Took 20 mins to get comfortable in car before I could drive it. They probably shouldnt sell highline cars. 2023 AMG C43 is a great car though. I do Love the car. Sales person even took off the spare key key chain from my new car when I wasnt looking so he could have it for the trade in! How petty. Then again, the first car only had one key chain. Maybe its their policy...lol. I guess even 78k car doesnt get a second little leather key chain. Doesnt matter really, just shows the state of mind there. More
Everyone is very knowledgeable and polite. The area for customers to wait is clean with comfortable chairs. My car was washed and vacuumed when I got it back. Great service!! The area for customers to wait is clean with comfortable chairs. My car was washed and vacuumed when I got it back. Great service!! More
Awesome service! Everyone very professional! Explained everything in detail… friendly staff. Timely and efficient and my car looked great! Everyone very professional! Explained everything in detail… friendly staff. Timely and efficient and my car looked great! More
Always do a great job and no matter the service manager always professional and take great care of me Work is done when promised always professional and take great care of me Work is done when promised More
They took good care of me on a warranty issue and helped me a lot with a loaner car. Everyone very professional me a lot with a loaner car. Everyone very professional More
This dealership was clean and professional, the staff was very attentive and helpful the work was done promptly while I waited. Thank you very attentive and helpful the work was done promptly while I waited. Thank you More
Doing business with Smith Motors is always a pleasure. Our recent problem was resolved accurately and expeditiously. Wes, Matt, and Nick are always very friendly and responsive. I highly recommend Smith M Our recent problem was resolved accurately and expeditiously. Wes, Matt, and Nick are always very friendly and responsive. I highly recommend Smith Motors without any doubt. More
From phone conversation all the way to F to Face meeting they were courteous and kind The person I had the meeting with was Wesly and he is a service manager Great team they were courteous and kind The person I had the meeting with was Wesly and he is a service manager Great team More
Great staff and very responsive. The Dealership was clean and inviting. The Service department explains everything clearly. Great atmosphere. The Dealership was clean and inviting. The Service department explains everything clearly. Great atmosphere. More