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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,163 reviews

August 14, 2023

You go for one problem they give you few other problems looks like they are trying to create more work for themselves More

by DMG2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Tedeschi, Dave Penny
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Aug 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns?

August 14, 2023

I love Smith motors they're fast and professional. They explain everything plainly so you understand. The technicians are very knowledgeable outside the computer's. They're just great. More

by WESCSCOTT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Aug 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

August 09, 2023

I have my serving done at Smiths all the time. Professional and the concern is taken care of. More

by SMCEVOY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Craig Tedeschi
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Aug 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 08, 2023

Clean car, well priced, and excellent service from my sales person who was named Randy. More

by TKOD99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Aug 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Randy, and it was a pleasure having you at the dealership. We appreciate your review!

August 08, 2023

Staff are diligent & pleasant great service communication is thorough love how they care for customers More

by ENALIIMANIJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Aug 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2023

Smith has always been great! Matt in service could not be any nicer!! The best Mercedes dealership around! More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harris
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Aug 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 05, 2023 -

Ellen responded

Thanks!

August 04, 2023

Craig T. is an unbelievable person, from the beginning to the end of our dealings. He treated us as family. He not only made sure we were ok during this time More

by Elie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Aug 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Elie, for your business and this review. We're happy to hear that Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2023

Smith Motor is accommodating and very professional . Also very convenient to my house. Beautiful showroom More

by NSCALESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2023

I was very impressed by the skills and attention that my service representative offered. Was the best service ever , Thanks to Craig Tedeschi. Have a great summer. Dr. Marasco PulseCare Medical More

by PAT_MARASCO_MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Aug 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Dr. Marasco, Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

August 03, 2023

Only car dealership I will take my car to, I trust them and believe there doing the right thing without over charging More

by KLJ224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Aug 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and our team and don't hesitate to let us know if we can be of further assistance.

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