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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,163 reviews

July 20, 2023

Exceptional experience as always! Thank you for setting the bar! You have a customer for life! More

by JSANSONE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 18, 2023

Very happy with the service provided. Could not rate them high enough. Always confident with their expertise and work preformed More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Jul 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to working with you again!

July 16, 2023

The service department is awesome they fixed my problem in no time - and found another issue in the meantime and fixed that as well More

by pmgallahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 16, 2023

Very attentive and thorough in explaining a complicated vehicle. Tom Silva very helpful. Plan to buy another vehicle soon. More

by SCAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Jul 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review and kind words for Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 16, 2023

The job was done exactly per my instructions in a very professional manner. I have found over the years that this is the standard Smith Motors adheres to. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Mike, We are very happy to hear Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2023

Satisfied with service advisor Matt contacts and explanations. Service time was adequate based on amount of work More

by genewdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Gene. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 14, 2023

Randy and Loren made the process of buying two cars seemless. We would highly recommend Smith Motors.. More

by WPDUPONT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Jul 14, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 14, 2023

The service Representative helped for the resolution of the issue. He was very knowledgeable and respectful. More

by danishparmar
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again.

July 13, 2023

Went in for a service. They took my vehicle on time and did the work right the first time. Knowledgeable staff, great Customer service. A first class experience. More

by ARTHUR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crow, Craig Tedeschi
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Jul 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Arthur, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 13, 2023

Good job with Excellent and quick service. Good communication with clear instructions on what is required for the car to be maintained well. More

by balaji.sivakumaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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