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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,163 reviews

July 01, 2023

The service department ALWAYS goes above and beyond to make sure I as a customer, am well taken care of. Definitely don’t feel like a number there More

by Alebran74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2023

Issue with the fuel injection. Was able to get alone. Was under warranty. Craig is east to work with. More

by SDJENKINS30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jun 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

June 29, 2023

Great service and knowledgeable staffs helped me to speed through the delivery process easy and quick. More

by ARVIND.SUBRAMANIAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Arvind, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 28, 2023

Efficient. They did what they said they would do at the price quoted. ? ? More

by B.ARNOLD
Recommend Dealer
Yes
Jun 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 27, 2023

Great dealership professional, friendly, responsive staff. Service was excellent, they made sure all issues were addressed and I was completely satisfied. Highly recommend them More

by DAVE.SOLTYS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jun 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dave, for choosing Smith Motor Sales of Haverhill Inc!

June 27, 2023

Every one is very nice and welcoming. Service is excellent customer service. I feel at home coming to service my car. More

by SUZAHNHEALING
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 26, 2023

I drive past several other dealerships to come to this one because I can trust them to give me a fair, objective and complete assessment. This allows me to confidently balance my budget and risks. More

by howard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Reed
Jun 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Howard, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2023

Excellent service . Very professional people . I will recommend this dealership to to anyone who owns a Mercedes Benz vehicle. They are the best around More

by Marco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Marco, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Never have any problems. Scheduled my appointment and reserved a loaner vehicle. B service ran into next day, so loaner was key. Called when ready and pick up my car. Alwa More

by EVETSBLUE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Jun 25, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 22, 2023

I had an unexpected battery problem. I called and they took me right in, fixed the problem and I was on my way. This level of service is hard to find these days. I have always been very More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Payette five stars.
Jun 23, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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