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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,163 reviews

May 23, 2023

The service department as well as the sales Manager were extremely helpful and understanding. Class A service More

by russomadbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Craig was able to help, and we hope to see you again!

May 20, 2023

Very good service nice and courteous and helpful in any. I would I would return to this. More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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May 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Brock, Loren & Roger went out of their way to not only find the right car for my daughters first car, they had it ready in record time so she could be surprised as soon as possible! Outstanding customer s More

by KatieCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reed
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May 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Brock and our team here at Smith Motor Sales of Haverhill Inc. Congratulations to your daughter on her new vehicle! We appreciate your business and hope to see you again soon!

May 21, 2023 -

KatieCar responded

Sure thing! I’ll see you guys later this week to look at a car for myself!

May 18, 2023

Just took a long time to diagnose but everything turned out fine! Staff were polite and patient More

by ATTITASH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew a 4, Dave Penny
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Dave and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 18, 2023

Very professional and attentive. Matthew explained with detail the whole step of the way of the service my vehicle need it in order to be running smooth again. More

by ELITE1.ELECTRIC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2023

Brock and Loren were excellent. No fluff. Quick, efficient and responsive. They will always get my business in the future. Small family owned business is the way to go. You're not j More

by MARISACASTRO89
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Marisa, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 18, 2023

From sales to service everyone I've ever dealt with is always been a true professional! More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

JR, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

May 18, 2023

Never a problem. I would recommend this service department to all I know. Very good service More

by THOMPSONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Don, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 16, 2023

Craig was amazing! He was responsive and I got my car back in time for my daughters prom! More

by TRACYTREADWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! We hope your daughter had a great time at prom!

May 16, 2023

Very friendly and helpful. Kept me updated on the status of my car. Thank you More

by ANN.CENSABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Ann. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

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