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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,163 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,164 reviews

May 16, 2023

Very friendly and helpful. Kept me updated on the status of my car. Thank you More

by ANN.CENSABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Ann. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 15, 2023

Great service very nice to work with pick up and deliver back my car all the time can’t say enough good things about them More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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May 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Wormboldt, Matt Harris, Randy Wheeler
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May 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 10, 2023

Excellent and courteous service. Easy to make appointment that was very convenient for me. Car returned in time promised. More

by WJC1021
Recommend Dealer
Yes
Employees Worked With
Matt
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May 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2023

I keep my Mercedes vehicles and it’s important to buy from a dealership that has a great service department More

by SPCOMEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Billy and Carl the best mechanics , Craig Tedeschi
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May 08, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 05, 2023

Efficient and courteous A little demanding of you isn't it? I am done now thanks. More

by JOYCEHURD
Recommend Dealer
Yes
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May 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 03, 2023

Not happy with service. Sunroof opens by itself and I am told it was fixed and it isn't More

by btroy
Recommend Dealer
Yes
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May 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 03, 2023

Great service here as always. Craig in the service department handles everything smoothly as usual. Always a great experience More

by PAUL.CARUSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Paul, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2023

Smith Motors did it again! Took care of my tire problem right away absolutely no hassles and even wash the car! It was a seamless transition, they are the best More

by alan31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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May 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Alan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 02, 2023

Good service. Good people. 3rd vehicle bought at smith. Kept there word about the deal More

by VENAKRISTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your repeated business and hope to see you again soon!

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