Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,164 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,164 reviews

April 29, 2023

Excellent As always Excellent As always Excellent As always Excellent As always Excellent As always More

by rjalmaoca
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 28, 2023

Came in with a check engine light. Got my car looked at and issue was fixed. No other place i would take it More

by Madmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Apr 29, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2023

First time at this location. Went for 80k mile maintenance. Timing was way underestimated. They said it would be a couple hours, ended up being over 5. They didn’t reset the serv More

by CB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember name
Report | Print
May 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 27, 2023

Excellent service-excellent work! Everyone I spoke with was pleasant and helpful, car came back to me looking beautiful! More

by CBUCCI1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 29, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 26, 2023

Very good experience with all folks involved. Professional and the process was very efficient. Would recommend to others. More

by AJCHRISTOPHER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Report | Print
Apr 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 25, 2023

Everyone at Smith Motors is very friendly and helpful. It is a great dealership, the main reason I drive a Mercedes is because of Smith Motors! More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Apr 25, 2023 -

Smith Motor Sales of Haverhill Inc responded

Alan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

April 23, 2023

Outstanding and reliable service all the time. Never disappointing and always courteous and friendly service. The service is second to none! More

by DFOLCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2023

Everyone at Smith Motors are very pleasant, professional and knowledgeable. They were very accommodating and considerate of our time. Everything was completed satisfactorily. Best experience we ever have h More

by GAIL.LAWLER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 21, 2023

Had two cars that needed service and a recall for both. Service was extremely fast and they kept us in the loop every step of the way. More

by JANDLSARNO
Recommend Dealer
Yes
Employees Worked With
Ben & Craig
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 20, 2023

First time to drop off my car and I really love the way they treat me. I will highly recommend people must visit. Thank you for your hard working smith group. More

by Abdul Niazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

1
...
47
48
49
...
217