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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,157 reviews
August 21, 2024
I was met with a smile and served immediately. Nicholas was extremely informative, honest, and pleasant to communicate with. Nicholas was extremely informative, honest, and pleasant to communicate with. More
by JESSICAJCYR
Verified CustomerEmployees Worked With
August 21, 2024
Great service and help with buying my new Mercedes which I will have soon. Thank you. I will have soon. Thank you. More
by RICHARDBAS
August 21, 2024
Rob in service was very friendly and the recall was fixed in a timely manner. The loaner vehicle was nice however it really should have been cleaned or at leased wiped down inside before given to use. in a timely manner. The loaner vehicle was nice however it really should have been cleaned or at leased wiped down inside before given to use. More
by Jennygwiz
Employees Worked With
Rob
August 17, 2024
Great Service Department. They explain in clear language what is required for any service and complete all work on time. They explain in clear language what is required for any service and complete all work on time. More
by RACLAUSEN
Employees Worked With
August 16, 2024
as always, they keep doing superb jobs every single visit. The best dealership in the area. visit. The best dealership in the area. More
by SASU01824
Employees Worked With
August 16, 2024
Everyone there is extremely helpful and knowledgeable. They don't try to oversell services that aren't needed.. It is a family run business and it shows! I can't say enough positive things about Smith They don't try to oversell services that aren't needed.. It is a family run business and it shows! I can't say enough positive things about Smith Motors More
by DOREANE100
Employees Worked With
August 15, 2024
Brockton and the other employees we interacted with were knowledgeable and considerate -- genuinely customer-focused. It would have been helpful to have had a bit more frequent communication on the vehicle' knowledgeable and considerate -- genuinely customer-focused. It would have been helpful to have had a bit more frequent communication on the vehicle's availability for purchase -- though we will concede that we were involved in an unusual and atypical situation (car was at another dealership out of state and the other dealership was apparently not very communicative). More
by BRUCE.BARCLAY
Employees Worked With
August 14, 2024
Yes this was the first time using the service. This is the first MB I purchased This is the first MB I purchased More
by PCYORKME
Employees Worked With
August 14, 2024
This is hands down the nicest Mercedes dealership that we have worked with. They are so kind, knowledgeable and quick. I would recommend them to anyone looking for a new Mercedes, even if you have to drive have worked with. They are so kind, knowledgeable and quick. I would recommend them to anyone looking for a new Mercedes, even if you have to drive a little to get there. More
by wendy.cole99
Employees Worked With
August 13, 2024
Great Place , Very Knolageable, Courteous , Clean , On Time what More Can I Say Would Highly Recommend Smith Motors For Service Time what More Can I Say Would Highly Recommend Smith Motors For Service More
by SMC22
Employees Worked With
