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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

September 08, 2022

Had an issue with a tire. Smith Motors fixed the problem and su was back on the road within an hour. Nick Klinger in the service dept was great. More

by RMCCOLLUM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 05, 2022

I love the customer service they provide. They are friendly, helpful and professional. Wouldn’t dream of going to any other Mercedes’ service center. I would give them 100 star review if p More

by ascania90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
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Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2022

The staff is always friendly, professional and knowledgeable. The work is done right and on time. More

by VFS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler , Dave Penny
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Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2022

Only place to go for everything with your car. Best dealership in entire area for mercedes More

by PHEDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Craig and our team sincerely value your business and look forward to your next visit.

September 03, 2022

Great team everyone was extremely friendly and helpful. I would recommend my family and friends to purchase a vehicle from Smith Motors. More

by russomadbeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2022

Representative was very polite and undated my concerns and issues. Service was fast and accurate. I would recommend Smith Auto to friends and family More

by FatimaD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Fatima. We appreciate your business and our team looks forward to serving you again soon!

August 31, 2022

Everyone I interacted with treated me with compassion and respect, and treated my car problem with urgency. One minor issue, I wouldn't say is the fault of your service techs, I had a check engine light com More

by GENE.DAIGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Gene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2022

Always the best and has been for the past thirty years ( which is as long as I’ve been with them) More

by RKMBC70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 31, 2022

it made the car sale the easiest I have ever experienced! ! and Marc was a wonderful salesman!! More

by SHARRIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Womboldt, Dave Penny
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Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2022

Quick, thorough, and conscientious. Additionally, they were flexible on timing and kept me abreast of all possible outcomes and costs. More

by E_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

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