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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

August 24, 2022

Nick Klinger is excellent. His commitment, attention to detail and follow through is exemplary. He is the definition of customer service. More

by JohnN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback!

August 24, 2022

Excellent Customer Service and very professional. Always willing to satisfy the customer. Employee always have a smile on their faces. More

by AGNODIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2022

Handled our recall brake inspection flawlessly. Our customer service representative I think his name was Nick, was courteous, knowledgeable and efficient. More

by COONCORNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

August 21, 2022

Excellent service, and sales personnel. Friendly atmosphere. Excellent experience all around. Keep up the good work. More

by Victormorales0555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William crowe
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Aug 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Victor, and we look forward to working with you again.

August 21, 2022

Professional service knowledgeable service writers. I would highly recommend them for any automotive work. Great touch with the vacuuming and washing the car More

by joejaygees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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Aug 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 20, 2022

The service was great very professional and the wait for my car was less time then had told me I only wish I that you would offer coffee or bottles of water. More

by CARMELARAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Aug 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2022

Best Service. Randy Wheeler. I have been with Randy for over 20 years. Will only trust him with cars. More

by QIJIANG_EMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
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Aug 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 17, 2022

I take my car *only* to this dealership for service. The guys in the service department are knowledgeable, forthright, and trustworthy. More

by Maisiecooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
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Aug 18, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 16, 2022

I brought a GLS I purchased used from a non Mercedes dealership to Smith’s for service and I was treated like a lifelong customer. Kudos! Very friendly and accommodating. More

by ROLAND.FORTIN
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We’d
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Aug 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business, Roland. We appreciate this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

August 15, 2022

Professional and friendly sales team. They were patient with me with questions and full of good information that helped me make an informed selection. More

by NITATHORNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
Roger Waugh
Other Employees : Randy Wheeler
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Aug 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again.

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