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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,171 reviews
July 21, 2022
Excellent service, went above and beyond to help me out of a jam that made my life a lot easier of a jam that made my life a lot easier More
by LYNNE.RACINE
Verified CustomerEmployees Worked With
The guys in the service department. Mostly dealt with the one who sits first desk on right when walk in. Sorry forgot name
July 21, 2022
This was my first service at Smith Motors and my service advisor Dave did a great job with the write-up, service recap, pricing, and delays that happened. His communication helped set expectations for pick advisor Dave did a great job with the write-up, service recap, pricing, and delays that happened. His communication helped set expectations for pick up. The ride home was noticeable and pleasant. Thank you and I will be back. More
by macv21
Employees Worked With
Dave Penny
July 21, 2022
As always the service reps ensured I was well taken care of. I came in for a light bulb change. The service was super fast considering I got a car wash and interior cleaning afterwards of. I came in for a light bulb change. The service was super fast considering I got a car wash and interior cleaning afterwards More
by Allan
July 16, 2022
Marc was very attentive and delivered his promises. He is a very kind person. Thank you He is a very kind person. Thank you More
by KABTN
July 15, 2022
Excellent customer Service. Mark Womboldt was extremely helpful and knowledgeable.. he answered all our questions and made our new purchase an absolute joy. Thank you so much!! Mark Womboldt was extremely helpful and knowledgeable.. he answered all our questions and made our new purchase an absolute joy. Thank you so much!! More
by TRISHYMAC
July 14, 2022
This is an outstanding dealership. People are friendly and the service is outstanding. I have been doing business with smith motors many years People are friendly and the service is outstanding. I have been doing business with smith motors many years More
by LOBMARKEY
Employees Worked With
Craig Tedeschi
July 13, 2022
Excellent customer service , this dealership is the best, highly recommend. Top notch sales , service and financing. Number 1 In my book in the Northeast, they care about the customers, i would give them a 1 highly recommend. Top notch sales , service and financing. Number 1 In my book in the Northeast, they care about the customers, i would give them a 10 if I could! More
by KTwomey
Employees Worked With
Other Employees :
Brock Paquette, Craig Tedeschi, Dave Penny
July 12, 2022
I can't say enough about the excellent service I received at Smith Motors. I recently purchased a brand new E450 all-terrain station wagon. The car is amazing and has everything I was looking for in a luxu at Smith Motors. I recently purchased a brand new E450 all-terrain station wagon. The car is amazing and has everything I was looking for in a luxury vehicle. More importantly, the sales team, including Mark Womboldt, Sales Associate, and Sales Manager Robert Waugh worked together to make sure my experience was exceptional. One issue of note was the fact that there was no mark-up to the sticker price, a practice other Mercedes dealers are now doing on a regular basis. Thank you Smith Motors for your commitment to fairness, especially during this difficult economic time. More
by shelleycarita
