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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,171 reviews
July 06, 2022
Responsive to customer needs. Friendly & professional. When circumstances prevented car from being ready as thot, I was provided a loaner. Satisfied with service. Craig was the e Friendly & professional. When circumstances prevented car from being ready as thot, I was provided a loaner. Satisfied with service. Craig was the employee who we dealt with. Great service provided. More
by BACKFIELD1
Verified CustomerEmployees Worked With
Craig Tedeschi
July 06, 2022
Great customer service in both the sales and service department. I highly recommend Smith Mercedes! department. I highly recommend Smith Mercedes! More
by melanienorcross
July 05, 2022
Everything was quick and professional. The folks were very kind. My service went smoothly. They immediately took my car upon my arrival and washed it before giving it back. No one tried to The folks were very kind. My service went smoothly. They immediately took my car upon my arrival and washed it before giving it back. No one tried to sell anything, they simply completed the service and provided me their information. More
by iadnecce
Employees Worked With
Dave Penny
July 01, 2022
Service was timely from check in to completion— service department kept me up to date on progress and delivered the car vacuumed and washed and ready to roll out the parking lot! Thanks for the great serv department kept me up to date on progress and delivered the car vacuumed and washed and ready to roll out the parking lot! Thanks for the great service! More
by Art Durkin
Employees Worked With
July 01, 2022
I have done business with this dealership, with them buying supplies from me for 26 years. We have purchased 2 vehicles from them and are very satisfied. I've known the sevice manager for longer than t buying supplies from me for 26 years. We have purchased 2 vehicles from them and are very satisfied. I've known the sevice manager for longer than that. Very pleased. More
by STEPHSCOOKE
Employees Worked With
Other Employees :
Craig Tedeschi, Dave Penny
June 30, 2022
I had an issue arise with my vehicle and they were able to fit me in that same day. Every staff member was pleasant, and they fixed my issue in no time. to fit me in that same day. Every staff member was pleasant, and they fixed my issue in no time. More
by BRIENNE.BENJAMIN
Employees Worked With
Dave Penny
June 30, 2022
We got a fair deal on the trade in the sales man was a pleasure to work with. The transfer of plates was easy. Most of all the car drives beautiful pleasure to work with. The transfer of plates was easy. Most of all the car drives beautiful More
by D.REDFEARN
June 30, 2022
Easy to make an appointment. Got me in right away and completed the service and had me on my way quickly. Very pleasant service folks! Got me in right away and completed the service and had me on my way quickly. Very pleasant service folks! More
by BOBSTENZEL
Employees Worked With
Unknown
