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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

April 28, 2022

This Dealership by far has the most helpful group of people and they are all so friendly More

by JUDI.PIERCE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Apr 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Judi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 27, 2022

Craig was very professional and attentive. Ensured all my requests were put on invoice and completed. Picked up the vehicle EOD as promised. Painless and appreciate the top notch service! More

by Steven Britton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Steven, We are very happy to hear Craig provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2022

From the beginning all departments were knowledgeable, friendly and thorough...Sales, delivery and service. TY More

by KCMEHARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Craig and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

April 26, 2022

I appreciate the professionalism of the employees in each department and how clean the waiting area is More

by JUEDS
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nicholas and our team. We're glad to hear we delivered such a great experience!

April 26, 2022

Service department is always fast, courteous and efficient. The time is takes to complete the process is always done efficiently. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes , Craig Tedeschi
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Apr 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Jon, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

April 26, 2022

Sales, service and delivery was exceptional. .. Very nice atmosphere to purchase a automobile or service it. More

by KCMEHARG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Apr 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Brockton and Craig had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 25, 2022

I only trust them with my car, professional, careing they really know what they are doing ty!!! More

by PTCRUISER214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 23, 2022

Professional and courteous, very satisfied and would highly recommend the dealership! The service rep (Nick) was awesome! More

by GREGSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 23, 2022

Always a great experience at Smith. They don’t oversell service and complete it promptly. More

by AAUGERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 23, 2022

Service on the car was fine. I was charged for the service when in fact my service was prepaid. I spoke to Randy and he was going to put through a credit. I just got my card bill More

by MSTELLAJR1
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

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