Back

Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

Sort by
December 31, 2021

Quick and easy drop off. Waited for the car, service was done fast. Car washed and vacuumed! More

by MACE242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 31, 2021

Attentive friendly and service oriented people. They try to be fair and seem to maintain a good connection with mechanics which produces factual details. More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 31, 2021

I purchased a Subaru Forester last month. When I noticed a funny sound while driving their Service Manager asked me to come right in. They diagnosed and fixed the problem that day. They are the best! More

by MGK047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Dave Penny
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2021

It was easy to book a service appointment, they provided a loaner car and they made me feel like they appreciated my business! More

by LESLIEMSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 30, 2021

My car went in for the “A” service, Wes got me right in and then found and fixed a problem that I didn’t realIze I had. Even while they were understaffed I was grateful for their service. More

by JEFFERY_HOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jan 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jeffery, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2021

From the time I scheduled to have my vehicle serviced until the time I picked it up they were very professional and completed the work on time. More

by PRFORTUNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 25, 2021

Always great service and personable people to deal with. I dont buy my vehicles there however..always have found better deals at other Mercedes dealerships. More

by VALERIE_MCGILLIVRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Valerie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 24, 2021

Service is great as long as Wes Reed is around. Sales has always treated me well, Charlie Chadder has always been helpful. The Smiths are great people and run a great dealership. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Jack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2021

Both Dave and Nick were very helpful. I had my yearly maintenance done and they brought it across the street for detailing at my request. They provided me with a loaner too. The whole procedure was effor More

by LABSAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with both Dave and Nick to be a positive one. We appreciate your business. Our team looks forward to serving you again soon.

December 17, 2021

Outstanding customer service David was very helpful explaining all the details about your diagnosis and advised my options More

by PJTGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
104
...