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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews
Call Service Center (978) 372-2552

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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November 03, 2021

Prompt, courteous and answered all my questions and got the work done quickly and provided great feedback. More

by SJERMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Nov 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2021

Everyone in the service department is very personable and go the extra step to explain what is needed especially Nick. More

by FDROHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

November 02, 2021

Everyone was Very courteous and efficient. Easy to make Everyone was Very courteous and efficient. Easy to make an appointment online..would return for future service More

by SHAIVCLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2021

They were very pleasant to work with and they were not the typical dealership that just wants to charge an arm and a leg then get you out the door More

by BJ
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 30, 2021

I am a long time customer with several vehicles. This time the usual great service including loaner. More

by PHILGARDELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Nov 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Phil, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2021

Always friendly and efficient. I travel far just to go to them, my preferred dealer. More

by NANDRICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Nov 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2021

Excellent service. Very professional always make you feel that you are their top priority always on time More

by CHERYL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Nov 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Cheryl, We appreciate your business and our team looks forward to serving you again soon!

October 27, 2021

Excellent service!All of the staff was very Excellent service! All of the staff was very professional! Nick Andrews’ work was excellent! Thanks More

by SARA.WELCH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Andrews
Report | Print
Oct 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your excellent experience with Nick here at Smith Motor Sales of Haverhill Inc. We appreciate your business, Sara, and hope to see you again soon!

October 26, 2021

Everyone in the service department was personable and professional and the waiting area was very clean. Also, the service was done perfectly and in the exact timeframe promised. More

by FDROHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Oct 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

October 22, 2021

Bob they did a great job as usual this time I waited for Bob they did a great job as usual this time I waited for my car but they finished and the time that they said More

by K.DINSMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Oct 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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