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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews
Call Service Center (978) 372-2552

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

Sort by
September 20, 2021

Everything top notch. From initial phone call setting up appointment to paying the bill.b More

by SUZFAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2021

Attentive. Interested to help. Kept updated on status during service. Loaner availability appreciated. Easy to make appt More

by JRSCHOONIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

They are always true to their word on how long it will take. Treat you with respect. Keep you informed on what’s going on with your car. More

by JAKEML320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jake, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2021

Friendly, timely, responsive service managers who made me feel like a valued customer! I would go back. More

by KAPOLSENO519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

September 15, 2021

The dealership, it’s staff, quality of service, timeliness of completion, friendly, courteous staff are welcoming. More

by JWALSH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2021

We have had nothing but the very best experience since purchasing our vehicle. Always impressed with how helpful and friendly everyone has been! More

by Sunshine2630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Excellent people to work with, superior professional service. I bought my car here and I will buy my next car here also. Well done! More

by A330AV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2021

Excellent customer service! They did a great job on my car! I can always count on Smith Motors. More

by JANDLSARNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 13, 2021

I had my car towed to this dealership because of a flat tire on my run flat tires. I walked into the service center and asked the first service representative “how are you?” and I didn’t get any response, More

by Presley
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
September 13, 2021

I can always count on the team at Smith Motors to take care of me in a friendly, customer service manner. More

by JYANAGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Sep 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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