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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 11, 2021

Nice people. Actually received a guesstimate over the phone and the bill came in under! I bought my car there, have always had it serviced there and have been very happy with the service dept More

by MARTY31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Marty, Thank you so much for your excellent review! We are so glad that Nicholas had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

September 11, 2021

Efficient and timely, the usual great service we receive. We have done business with smith for 20 years and always happy with the service we receive. More

by JIm M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Sep 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jim, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 11, 2021

Honest. Easy to book and super friendly. I always know that the work will be done correctly. I generally work with Nick, who in is well versed in MB Jason Hashem More

by Jason Hashem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jason, Thank you for your business and this review. We're happy to hear Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2021

Great work and follow through on service needs. Appts easy to get when needed for rush help too. CSR always helpful and willing to listen to problems. More

by BENGER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Sep 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 09, 2021

Dave is one of the most professional employee I met at car dealership. Every question I had, he has an answer. I wouldn't go to anyone else but DAVE More

by 420freedomrunners1473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Sep 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2021

Service was fantastic and professional Called on all Service was fantastic and professional Called on all services that need attention priced all out explain how there were going to execute! Work was More

by MARYGEASLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Sep 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mary, Thank you so much for your kind words for Dave, and for taking the time to leave us this wonderful feedback!

September 06, 2021

Service was quickly done,customer service was friendly,the waiting area was comfortable and calming,overall great atmosphere. Customer service excellent.will refer a friend. More

by AWKIMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2021

Wonderful family run business (2 generations) always there for you (not just for a sale, but service too) looking forward to my next purchase. I would never go anywhere else. More

by RANDALLDAVISDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to seeing you again!

September 01, 2021

Great dealership. My GLB had electrical problem. Each time I received a freshly washed and vacuumed vehicle. I would recommend Smith Motors I just got one with electrical issues. More

by DTRASK_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

August 30, 2021

Easy scheduling of appointment, quick drop off and car ready when expected. Dave is great work with and made the process efficient and pain free More

by MCAFFELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Aug 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Dave and the rest of our team. We're glad to hear we delivered such a great experience!

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