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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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August 27, 2021

Friendly and informative staff. They put customer interests first. The staff goes out of their way to be accommodating and helpful. They will work with you to determine the most necessary service at More

by ACB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Joe, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2021

Service is most accommodating and very pleasant staff and as stated in a timely fashion. Never a problem after the fact always a pleasure doing business with this dealership More

by Karen Lahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 26, 2021

I was pleased with the work but I was not informed of the car rental policy. There is a photo of the steps but that was incorrect. I filled the gas tank and I didn’t have to because I was misinformed. More

by PATTYSUPPERSTAR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this feedback. We will be sure to share your comments with our team. We appreciate your business, Patty.

August 20, 2021

I came in to have a 30'000 mile service done on my C class Cabrolet 4matic. The work was done with a minimum of fuss and a maximum of competence. I was in and out within better than a hour and a ha More

by SEWERAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 20, 2021

Prices for service are extremely high - Dave does not always call promptly when service is complete and they always seem to find something. In any case the sales experience far exceeded that from Fla More

by JAYGOLF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2021

Great honest people in service department well run and well organized Staff is excellent And they do what they say they will do no hidden charges More

by WWINSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi
Aug 19, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 16, 2021

Very good service Craig was very professional and comunicativa, he explained the process for my service to be done and took car of everything 101% satisfied. More

by STARLYN_CABRERA_26@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 12, 2021

The people and the dealership where friendly and professional. Everyone was right on to provide my needs. The service was prompt and the vehicle was cleaner than when I brought it in. More

by ROBERTMORIN
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

August 12, 2021

I enjoy dealing with the service department they’re really great to work with always very professional and friendly. I’ve never had a bad experience More

by FLORENCETOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2021

Craig and his service team always go above and beyond to help with car issues and make visting Smith Motors such a positive experience. Thank You Craig! More

by kaceyb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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