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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 10, 2021

Smith Motors provides excellent service. Have used them for several years now and have found them to be very competent and honest. Smith has serviced my cars with consistent and dependable service. As som More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

July 05, 2021

Always a pleasure and very fast service and very helpful with quotes and recommendations. The waiting room is comfortable and i could bring my laptop and work while I wait More

by LC15MARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2021

Very attentive and polite staff, listen to the customers and explain their side as far as what needs to be fone More

by Speckblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Smith Motor Sales of Haverhill Inc.

July 02, 2021

Very efficient, kind staff. Well spaced comfortable seating. Time and price quote we’re spot on! More

by REBECCAVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Rebecca, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2021

They did my service quick and right away with no hassles. More

by THEBELANDFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 25, 2021

Everyone was so polite and kind. The check in and check out process was a breeze. They supplied me with a loaner and my car was serviced with excellence. More

by CBESHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Craig Tedeschi
Jun 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 24, 2021

Very friendly willing to work with all their customers enjoyed my day there thank you have a good day More

by WADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Wade, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

I rarely give 5/5 stars for anything — unless it is truly outstanding. I have no hesitation giving the service department 5/5 stars across the board. There are two other dealers closer to me, but I will alwa More

by M. Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 22, 2021

Overall good experience. Will probably try again even though out of way. More

by P.SEYMOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

I purchased my car in November 2020. I made a Service appointment because a service message displayed on my dashboard. I followed up with Sales to ask why service was needed. The issue was resolved. Crai More

by KERRYBLAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Kerry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roger and Craig delivered such a great experience!

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