Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
This ordeal began with a blown tire due to a pothole requiring roadside assistance. The roadside assistant was in a word - outstanding. Followed by Nicks responsiveness of getting the rim repaired, tire requiring roadside assistance. The roadside assistant was in a word - outstanding. Followed by Nicks responsiveness of getting the rim repaired, tire replaced and rebalancing the impacted wheel. Well done to the entire team More
Recall was done in very timely manner and they even washed and vacuumed my car,,life is great !will recommend Smith to other people I know that have a Mercedes washed and vacuumed my car,,life is great !will recommend Smith to other people I know that have a Mercedes More
I purchased a 2018 C300 at Herb Chambers Peabody 11/20. So many problems with this vehicle. It went back 5 times, problems never resolved. Finally, I brought it to Smith Motors. All problems solved, excell So many problems with this vehicle. It went back 5 times, problems never resolved. Finally, I brought it to Smith Motors. All problems solved, excellent communication, would recommend to anyone. All future service and my next car purchased will be at Smith motors. More
David couldn’t do enough for me! Highly recommend your service department!!! You have exceptional employees and your facility is very impressive. Here’s to continued success service department!!! You have exceptional employees and your facility is very impressive. Here’s to continued success More
I bought a pre owned Mercedes suv , it had issues with the automatic car starter , door locks radio/ media. The IT man was great , it took five days to fix . My sales man Justin was curious & professiona the automatic car starter , door locks radio/ media. The IT man was great , it took five days to fix . My sales man Justin was curious & professional , as were nick, Dave & the IT guy , finally got the suv back , it was aggravating not having it but all is good now I hope More
Very easy to work with. Kept me informed on progress. Really knowledgeable. Made feel like I was listened to and very professional. Highly recommend. Thanks Really knowledgeable. Made feel like I was listened to and very professional. Highly recommend. Thanks More
Excellent service. Easy, no stress . I had a rental car so I don’t waist a productive work day. My car was clean and serviced at pick up. so I don’t waist a productive work day. My car was clean and serviced at pick up. More
Prices for some service items appear to be somewhat excessive as compared to the dealer that I use for my other Mercedes in Fort Pierce Florida. Small item but I topped off my windshield washer fluid o excessive as compared to the dealer that I use for my other Mercedes in Fort Pierce Florida. Small item but I topped off my windshield washer fluid on Monday and was charged $4.00 on Thursday by your dealership. 🤪 More
Nick was great and the service was great. Went in for scheduled maintenance and waited. Nick kept me updated the whole time. Car came back clean also. scheduled maintenance and waited. Nick kept me updated the whole time. Car came back clean also. More