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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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April 21, 2021

Craig in service initially addressed my car's needs and later Nick, who I regularly work with. Both provided outstanding, prompt, courteous and professional service. More

by MERRIMACKCO75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 21, 2021

I didn’t have an appointment but was quickly helped. Blind side assist was flickering on and off for no reason. Great service, prompt response.! More

by LBROUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Apr 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 21, 2021

From the first call for an appointment, everyone is very helpful.......Always courteous and efficient, with expert advice and service. I enjoy dealing with an agency like Smith Motors. More

by TED
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words, Ted, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 20, 2021

The guys here are always nice and work done is quality work. I always schedule service here . No stuffy attitudes here. They can’t do enough. More

by MBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crow, Craig Tedeschi, Dave Penny
Apr 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2021

Pleased with the service. Price of the service could be tweaked. Had oil change and 4 wheel rotation of my 2017 E 300 done two weeks ago at Fort Pierce Mercedes in Florida for $110.00. 🤪 More

by Kennethmichaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Kenneth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2021

Great experience . The staff was courteous and cordial. I had a great time talking to them while my car was being serviced. The only thing better would have been a free new car More

by CHRISVELONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 13, 2021

I’ve always been treated very fairly by John Smith and company. When I have my car serviced they give me a loaner and everyone is always polite and helpful. They are #1 in my humble opinion. Arthur Mig More

by arthur1952$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Craig Tedeschi, Dave Penny
Apr 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear, Arthur, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

April 08, 2021

Simply the best service and customer care they were friendly and courteous. Went above and beyond.I would recommend them to my friends and family More

by PKITSOS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Apr 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Craig and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 24, 2021 -

PKITSOS54 responded

Once again the service and the sales staff went above and beyond. Friendly relaxed atmosphere.

April 06, 2021

I have been coming to Smith for over 10 years and they are all more like a family than a dealership. Exceptional and professional service and sales! More

by PACKARD.AN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi, Dave Penny
Apr 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc for the past decade. We appreciate your loyalty to us. Thank you for taking the time to leave us a five-star rating!

April 06, 2021

Great service very fast and the representative was awesome very knowledgeable and friendly . He knows what his doing and very professional and offered advise about the service he performed More

by Chichi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Road side assistance
Apr 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this fantastic, five-star review. We appreciate your business and hope to see you again soon!

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