Smith Motor Sales of Haverhill Inc - Service Center

Service team always goes above and beyond expectations ....David Penney and his entire team makes it easy to schedule and I am kept up to date ....David Penney and his entire team makes it easy to schedule and I am kept up to date More

Excellent and knowledgeable service as always. I had some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and re some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and recommendations More

Friendly from the get go. When you call you are greeted like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but always service them there. More

Another great experience with the Smith Motors service department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In s department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In spite of dropping the car off without an appointment we got the attention we needed in short order and in a friendly and professional manner. More

Always a great experience. They have gotten me in even on short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places I have been to don’t always diagnose the problem correctly More

Had a flat and got to the dealership 10 minutes before service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make it happen!!! Henry Sullivan More

There had been a water leak in the cabin and finally it was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at n was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at no cost. After using the sunroof about one week later the roof would not close and was serviced again at no charge, it was an electronic issue. This review is for the two service visits. Happy to see Mr. Klinger again! Thank you Smith Motors! More

Purchased a back up key ... for MB C 300Nick was very Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 More

The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overni called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overnight This is typical of their service The service is so good I can’t imagine going elsewhere to buy a car More

I was unhappy that after having the oil changed on my car it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstic it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstick should have been done. More