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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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March 17, 2021

Nothing short of outstanding in all transactions with Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! More

by MBKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 17, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 17, 2021

I find Smith’s Motor’s very accommodating! They are fair, honest and pleasant to work with. I deal with the service department and would recommend them to anybody. More

by PCASEY1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Mar 17, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 16, 2021

Always get the absolute best service and support here (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team More

by scotty2984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Scotty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 12, 2021

This is my third Mercedes- service has always been excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been po More

by Susan Harris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy Wes provided you once again with such a positive experience! We sincerely value your business, Susan, and look forward to your next visit.

March 12, 2021

Excellent service as always appointment day and time which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle leas More

by KAREN.LAHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Karen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2021

My car had a lot of problems and the worker I believe his name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. More

by Dmcdonald06111963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this wonderful feedback! We look forward to sharing this five-star review with Craig and our team. If there is anything we can assist you with in the future, please let us know.

March 04, 2021

The staff in the service department was very professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. More

by MAY.TY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

March 04, 2021

Always the best service from Smith Mercedes even 3 years after I bought my car , Craig T always make everything so easy through the whole service process More

by DOMFATHER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear they delivered such a great experience!

March 02, 2021

excellent service, fast, and perfect workmanship. i’ll be back when I need service again.car came back looking like new. Nice touch for something that is an inconvenience. More

by Peter B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Mar 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 26, 2021

I usually work with Nick, have for years and will continue to. But Nick, Dave and Craig make a great team. I always feel well taken care of! Thanks guys!~Judi More

by Judi Boyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Judi, we appreciate your business and our team looks forward to serving you again soon!

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