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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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February 25, 2021

Smith Motors has always been terrific to me in every sense. I have been a customer for over 25 years and their service and sales wonderful in my many experiences. My latest was an emergency service call More

by JCONWAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating means a lot to us. We're glad Dave and our service team could get you back on the road again. We hope to see you again!

February 24, 2021

Excellent service.. David took very good care of me and m made the process so much easier.. will recommend to everyone. Thank You David penny.. More

by POLANCOBIANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Bianca, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 18, 2021

Everyone was very friendly. At first they didn’t have the part but Craig was very helpful with having my airbags replaced. I would definitely come back for service. More

by M.MMMEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Craig and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

I always feel comfortable with Wes. I trust what he tells me. He always provides professional and great customer service. He is A1, top shelf. More

by ARLINEASHKAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 17, 2021

Best dealership by far.This is the only place you get Best dealership by far. This is the only place you get great service, a loaner car, and top notch service each and every time! Thank You! More

by STEPHANIE.COLLINS2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience, Stephanie! We sincerely value your business and look forward to your next visit.

February 17, 2021

The service experience was excellent. The process was timely representatives were cordial and overall positive. I would happily recommend Smith motors to other folks looking to have service work performe More

by JMURDOCK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

February 15, 2021

I use Smith for service all time. They are courteous, professional,knowledgeable,attentive to the customer will take you any time if something little is wrong. More

by SMCEVOY725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, Craig Tedeschi, Dave Penny
Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

February 15, 2021

I have driven only Mercedes Benz since 1986 and the service from Nick, Craig, and team at Smith Motor Sales of Haverhill, Inc. last week was the best service I’ve ever had from any Mercedes Benz dealer More

by MLride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Feb 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to share your comments with Nick, Craig, and our service team!

February 14, 2021

The location is very convenient for me because I am a resident of Methuen probably five miles from my house and the most important the customer service is great . More

by Pastor Ben
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am truly satisfied with the service.
Feb 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

February 11, 2021

Always very well taken care of by the best service guys you will ever meet: Dave, Craig and Nicholas. Great job guys!! Thank you for your great service and for always keeping my car in perfect running cond More

by Dani1
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Dani, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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