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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,793 Reviews

1,793 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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February 11, 2021

Love working with them. Great customer service and experienced mechanics who are always very accommodating. I highly recommend the service department and all the technicians More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again!

February 10, 2021

Very friendly and helpful. They told me an hour and it was. Nick kept me updated. The car wash was great especially at this time of the year. More

by MCARNEYJR2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team and don't hesitate to let us know if we can be of further assistance.

February 10, 2021

Craig T is a an advocate for his customers...a rare thing to find at a dealership. I trust and respect his advice and guidance. More

by pcalias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Craig and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2021

Check engine light was on and diagnosed with needing a new air pump I stayed and waited with service completed in a timely fashion I am always pleased with service More

by KAREN.LAHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Karen, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 09, 2021

Nice friendly staff. Got quick appointment and fast service. Found prices to be lower for the same service at other dealerships. Will be using them going forward. More

by Samdhawan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

February 05, 2021

The staff are amazing. So professional and knowledgeable. Courteous and the customer service far exceeds any dealership I have visited in my 45 years of buying cars More

by Fave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 02, 2021

Smith Motors is by far one of the best dealerships I have visited I'm always so pleased with the dealership and all staff members More

by M.GURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brockton and Nicholas met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2021

The employees are welcoming, warm, cautious, professionals. Were able to answer my questions. Called to remind me of the service. Ride back and forth. Great! More

by EMMOYKISROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2021

Quick in and out. Always courteous and respectful. Really makes doing business a real pleasure. I am a customer for life. No hassles and completely professional with exceptional service More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2021

The service representative honored my request to be done in 1.5 hours and courteously dealt with my maintenance concerns. Smith Mercedes delivers exemplary service. More

by PETER.SYMOSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate your comment "exemplary service" is what we strive for our customers. We will share your comments with our team, and we look forward to working with you again.

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