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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,783 Reviews

1,783 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 22, 2019

On time performance. Work was done professionally and on time. The dealership always makes you feel special. The service techs knew immediately what was causing my dashbo More

by SHIRLEYRICCISHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed.
Dec 23, 2019 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review! We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Smith Motor Sales!

December 18, 2019

Fast and efficient As always Smith got my car in quickly, had a loaner ready and did all of the required maintenance in a professional and courteous manner. They made a More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Smith Motor Sales of Haverhill, Inc. We are glad to hear that our staff provided helpful service. If any future issues should arise, we will be here to assist.

December 18, 2019

faulty wiper good place we purchased four cars from this dealership in the span of 7 years. we deal with them mainly for the good quality of service and the prox More

by JOE.VILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi, Dave Penny
Dec 18, 2019 -

Smith Motor Sales of Haverhill Inc responded

Hi Joe, We understand it's a big decision where you purchase your car. We are grateful to have been chosen and are happy to hear that you were pleased with your experience once again. Thank you for choosing Smith Motor Sales of Haverhill Inc. and we look forward to seeing you again.

December 16, 2019

Review Car was not cleaned very well on inside otherwise service was great. I can not say enough about Wes Reed he is an excellent service coordinator. A More

by ANDERSON.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed excellent
December 16, 2019

Fantastic Service Took my Mercedes ML350 for a Service A. The personal service I received was superb. This Mercedes dealership is top notch in all areas of the busine More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Nicholas Klinger, Craig Tedeschi
December 15, 2019

Excellent experience Hey great job provide by david penney.l think l call him 20 time in one minute.answer my question even help me by calling and making sure l was unde More

by JOSELJ1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
December 14, 2019

Service A Took my Mercedes GLC 300 in for a Service A. Dave Penny was my service advisor. Dave was very knowledgeable, friendly and efficient. I was surprised t More

by PAMBRITTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
December 13, 2019

Great people and quality service Always responsive and accommodating. Vehicle always returned clean washed. Handling of service recall was handled quickly and I was provided a loaner More

by JEFFKSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
December 12, 2019

Routine service Excellent service, efficient check in, nice clean loaner vehicle, quality & timely work. Smith Motors makes getting my car serviced a pleasant experi More

by JANDLSARNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Great Service! When I take my car to Smith, I never have to worry about how I am going to get where I am going. If I call ahead, the loaner is waiting for me so I do More

by VIVIEN.MARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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