Smith Motor Sales of Haverhill Inc - Service Center

Outstanding responsiveness I had a tire blowout on my way to work and within 30 minutes of calling Mercedes Roadside Assistance a Smith Motors Tech was at my car. He quickly rem I had a tire blowout on my way to work and within 30 minutes of calling Mercedes Roadside Assistance a Smith Motors Tech was at my car. He quickly removed the flat and put the spare on my car and I was on my way. I also called Smith Service and within 10 minutes my calls were both returned. a great response as I was stopped on a winding road with cars sipping around me during rush hour. Thank you Smith Motors! More

Always knowledgeable and professional! Service is just the best. They listen to my concerns, and strive to make the appointment when convenient for me. Further, I am furnished with a loane Service is just the best. They listen to my concerns, and strive to make the appointment when convenient for me. Further, I am furnished with a loaner automobile, and all service is done to my satisfaction. A true professional team! More

Saturday service Outstanding service experience on a Saturday morning. Car was done when promised. Both Craig and Roger were very helpful. Would recommend Smith Motors Outstanding service experience on a Saturday morning. Car was done when promised. Both Craig and Roger were very helpful. Would recommend Smith Motors for both sales and service. More

Always curteous, friendly, and on time! This dealership provides unparalleled service in their industry. I would recommend them to anyone that needs Mercedes service over and above any oth This dealership provides unparalleled service in their industry. I would recommend them to anyone that needs Mercedes service over and above any other in the area, now matter where they buy their car. More

Great service Dropped car off, told Dave the problem. The part was ordered and the next day the problem was fixed. Great fast service. No problem whatsoever. Dropped car off, told Dave the problem. The part was ordered and the next day the problem was fixed. Great fast service. No problem whatsoever. More

Service A & oil chg Service was done in a reasonable amount of time. The waiting area is comfortable and well amenitied. I have always come to my dealership for service, Service was done in a reasonable amount of time. The waiting area is comfortable and well amenitied. I have always come to my dealership for service, since purchasing my CLK 2007 and will continue More

EXCELLENT SERVICE I am always able to get an appointment that works for my schedule, a loaner if needed and a fast turnaround on parts/repairs. The staff is courteous I am always able to get an appointment that works for my schedule, a loaner if needed and a fast turnaround on parts/repairs. The staff is courteous and professional and available to answer my questions and resolve my concerns. Cheers and kudos to an amazing staff of experts!!! More

Great Customer Service!!! The entire experience was seamless. I would highly recommend Smith Motor. The check-in was quick, the loaner car is ideal, and there is always great The entire experience was seamless. I would highly recommend Smith Motor. The check-in was quick, the loaner car is ideal, and there is always great communication. More

Fast Efficient Service They made an appointment for me within two days of me calling. Then upon arrival it was a quick check in ...and quick check out. Plus my car was clean They made an appointment for me within two days of me calling. Then upon arrival it was a quick check in ...and quick check out. Plus my car was clean clean clean More

GREAT store. Outstanding service! Knowledgeable representatives, I would highly recommend Smith for sales and service, And have done so. Craig Tedeschi was extre Outstanding service! Knowledgeable representatives, I would highly recommend Smith for sales and service, And have done so. Craig Tedeschi was extremely helpful and answered ALL my questions. More