Smith Motor Sales of Haverhill Inc - Service Center

Great service experience I experience service to be direct, organized, knowledgeable, completed properly, and on-time. Service reps are technically knowledgeable and interest I experience service to be direct, organized, knowledgeable, completed properly, and on-time. Service reps are technically knowledgeable and interesting to work with. I stated that I want to run my CLS 550 to 200k miles and the response: NO PROBLEM! More

Outstanding as Always Mr. Nick Klinger, our Smith Motors Service Consultant, was responsive to our unscheduled requirements with his normal, highly professional manner. Ou Mr. Nick Klinger, our Smith Motors Service Consultant, was responsive to our unscheduled requirements with his normal, highly professional manner. Our problem here was simple tire damage but as always Mr. Klinger handled our problem expeditiously and to our complete satisfaction. We are pleased with the service that we always receive at Smith Motors. Thank you. More

Good staff Staff was very nice and very helpful, explaining everything that need to be done in my car, good people.love it and thank you much. Staff was very nice and very helpful, explaining everything that need to be done in my car, good people.love it and thank you much. More

Best service!!! As always the service is impeccable and no matter who I deal with, they are always so professional. I recommend your dealership whenever possible. As always the service is impeccable and no matter who I deal with, they are always so professional. I recommend your dealership whenever possible. Best, Linda Brown More

it was quick and easy There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about m There were no problems. Just an easy oil change. Nick was very informative. I just wanted to give Nick a thank you for explaining a few things about my vehicle More

Broken thermostat I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent off for repair. It was completed the same day and the car is running great now. Great service and glad I came into Smith for my service. More

routine service B1 craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surpri craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surprisingly quick More

clear, efficient My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was done as explained. More

scheduled maintenance Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait for service and the staff is very friendly. More

Outstanding service Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. More