Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,792 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
Their repair prices are huge at $114/hour. Worse yet, they charge the book rate. I paid $384 to replace the regulator on my rear door as the window would not close. Although it took less than an hour to they charge the book rate. I paid $384 to replace the regulator on my rear door as the window would not close. Although it took less than an hour to do the work, I was charged $228 for labor as the "book" said that it "could" take as much as 2 hours. It just doesn't seem fair or reasonable to charge that kind of money just so I can close a window on a car with 75,000 miles. They'll never see me there again. By the way, I purchased the car there. More
Best MB dealership in the area however they recommend a lot of services that are not necessary for another 10k - 15k miles: brakes, rotors ect. Quality Dealership but not a Quality Car. I wish Mercedes w lot of services that are not necessary for another 10k - 15k miles: brakes, rotors ect. Quality Dealership but not a Quality Car. I wish Mercedes would get their act together. Lexus and Acura blow them away. I'm in the shop 3 - 4 times a year minimum. These cars are only built to last as long as the warranty. If your looking for a MB though, Smith is the place to do business with. More