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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,783 Reviews
Call Service Center (978) 372-2552

1,783 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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January 25, 2024

Easy to make appt, less than a weeks wait. Done same day. Reasonable prices for work performed. More

by JL75
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Jan 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 23, 2024

Nick was helpful to get me a loaner car and explain the cause of my issue (corrosion) and the repair went smoothly. More

by davyfam123
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 24, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

January 22, 2024

Great customer service, experience,technician taken care your vehicle. Service department even short staffed they are excellent listeners and thorough listening your concerns. More

by G.PANAGAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Jan 23, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2024

Great service and great people. Thank you for all your support throughout the years. Love you very much More

by PAPPS3858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2024

Everyone is so friendly and knowledgeable. I’m very satisfied with the results. Jobs well done! Keep up the good work. More

by RENEEKEO
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2024

Very good customer service experience in the industry for mercedes and business management services for customer More

by ALMONOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Jan 19, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

January 17, 2024

Smith Motors as an organization always puts their customers first. The pleasantness and competency of their staff is always top notch! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

January 17, 2024

Service department is always polite,helpful,thorough and respectful. Great bunch of people Good to work with More

by MEEZYK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Great service. Knowledgeable technicians make you feel assured. Service reps are excellent and caring to customers. More

by JERRY.SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jerry, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Nick did a great job as service coordinator. Had to wait a week for appointment. When it was taking a long time to figure out problem, I was offered a loaner car, which was very helpful. More

by DOCLEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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