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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,710 Reviews

1,710 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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June 08, 2024

Smith is great working through some difficult items and recalls. Good to have Wes back. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes and Brock
Jun 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

David, thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 06, 2024

Service dept was great. They diagnosed by tire issue quickly however since a replacement tire was not readily available they set me up with a loaner car for 2 days which was More

by STACK.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jun 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

June 06, 2024

Been going there for 3 years . They are very professional and caring . Would recommend them highly More

by Foreside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : West
Jun 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Nicholas, West and our team appreciate your business and hope to see you again soon!

June 04, 2024

Very smooth transaction in and out with the loner. Very pleasant to deal with. Good coffee too. More

by Tangstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

June 01, 2024

Great services, A1 facilities and knowledgeable staff , loaner car was great will recommend this dealer to everyone I know More

by DARVIN.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Davin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2024

Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th More

by JIM.KISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 28, 2024

From drop off to pickup, the service team was professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even tr More

by Rob_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2024

Best dealership I have ever experienced in over 50 years of owning automobiles. From sales to service, they go above and beyond what I would expect. More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler in sales and all the other salesman who answered my questions when Randy is not available., Craig Tedeschi
May 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2024

Good service great staff very knowledgeable very clean facilities would recommend to everyone I know More

by DARVIN.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 25, 2024

Great service Everything picks first time. Fair pricing gas service. Definitely will be back again for service More

by ANDREW.DANGELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.