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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,784 Reviews
Call Service Center (978) 372-2552

1,784 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 16, 2023

The service department is awesome they fixed my problem in no time - and found another issue in the meantime and fixed that as well More

by pmgallahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 16, 2023

The job was done exactly per my instructions in a very professional manner. I have found over the years that this is the standard Smith Motors adheres to. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Mike, We are very happy to hear Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2023

Satisfied with service advisor Matt contacts and explanations. Service time was adequate based on amount of work More

by genewdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Gene. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 14, 2023

The service Representative helped for the resolution of the issue. He was very knowledgeable and respectful. More

by danishparmar
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again.

July 13, 2023

Went in for a service. They took my vehicle on time and did the work right the first time. Knowledgeable staff, great Customer service. A first class experience. More

by ARTHUR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crow, Craig Tedeschi
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Jul 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Arthur, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 13, 2023

Good job with Excellent and quick service. Good communication with clear instructions on what is required for the car to be maintained well. More

by balaji.sivakumaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 13, 2023

Had a recurring problem that they diagnosed & solved. They really went the extra lengths to figure this out. Always very pleasant & keep me in the loop. Gave me a loaner car which is everything since I’m More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt was great also
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Jul 14, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Marie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 11, 2023

Staff is always so helpful. I especially think a lot of Loren and Nick . These guys are great. More

by jonguarino55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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Jul 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2023

Always great service and quick turn around. I was able to get a service appointment on the same day. More

by PRUSSO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 11, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2023

I have been a customer for over 20 years and no mater where I move to I will always purchase my car from smith motors ..😉 More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Roy, Thanks for sharing your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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