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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,787 Reviews
Call Service Center (978) 372-2552

1,787 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 07, 2022

Always prompt and professional service at Smith Mercedes. It’s a busy place but they treat everyone the same. More

by JAREDCLECLAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 06, 2022

Excellent and professional service. Very welcoming and gives periodic updates on car being serviced. Recommend to all my family and friends More

by ahurleynp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Nicholas, Craig, and our team sincerely value your business and look forward to your next visit.

December 06, 2022

Great dealership — got an appointment right away and service was outstanding would highly recommend them More

by pmgallahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2022

Completely transparent transaction! Picked up and delivered. Everyone at Smith Motors is great. Highly recommended by me! More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Alan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2022

If you’re looking for Five star service for Mercedes Benz, look no further than Smith Motor Sales. My family has done business for years and will always. Wes Reed and Craig Tedeschi in service are alway More

by Patrick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed, Wes, Craig Tedeschi
Report | Print
Dec 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2022

Perfection! I always have such a great experience when I go there..Their service department is the hest More

by MAPALIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 04, 2022

Responsive to booking service and set expectations well. Service reps know their cars and mechanics have been reliable. More

by CATSPM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Dec 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 02, 2022

Excellent , that’s it. All of the work was done satisfactorily. The employees were helpful and easy to deal with. More

by DRRAIRAIRBORN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

So nice to deal with Nick in service department. His professional and friendly demeanor is what Smith is all about. Great Service!!! I’m spreading the word “Smith” is the place to go for any Me More

by joandangelmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Went in to fix a few small problems with my , new, used MB. I expected them to say come back some other day. An hour later it was all taken done. Amazing friendly service. More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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