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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 01, 2022

Went in to fix a few small problems with my , new, used MB. I expected them to say come back some other day. An hour later it was all taken done. Amazing friendly service. More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 01, 2022

Each time I come in, Craig gets me in and out quickly. Explains everything in detail and makes sure my car is ready when promised. Very happy with his service and Smith Motors in general. More

by JEFFREYJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig always meets your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, Jeffrey, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Nick Klinger was a pleasure to deal with. Very professional and always kept me informed!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

December 01, 2022

Great service as always. I showed up 1 hour early for my service appointment and my paperwork was done and a loaner car was ready to go! Super More

by PAUL.CARUSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Paul, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2022

Kind and sympathetic to having a new car that has been in the shop multiple times More

by TRISHTULLY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Trish, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 30, 2022

The Gentleman I spoke with and gave my car to was very nice and helpful. As well as the cashier. More

by NJ92504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Clohisy, cashier
Report | Print
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 28, 2022

Clean waiting area. Employees are friendly and helpful. On time service. Car returned toe clean inside and out. More

by ZCR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Nov 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 28, 2022

Smith Motors consistently gives me great service. They check me in quickly and have my loaner waiting. When the work is completed they call me to come pick it up. So simple More

by DBORGES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Craig Tedeschi
Report | Print
Nov 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 26, 2022

Great sevice. Nice service Staff and very honest. Would recommend Amith service to anyone looking for first class service. More

by JKCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 25, 2022

Grag was very nice , Plus was very understanding on my vehicle situation on what needed to be done. And was giving an extra day to return the loaner vehicle back cause I was working in the am .. More

by KINGLSEYCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Charles, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

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