Smith Motor Sales of Haverhill Inc - Service Center

True customer loyalty , service department that really cares about customer satisfaction, only the best mechanics working on your vehicle cares about customer satisfaction, only the best mechanics working on your vehicle More

Customer service was very friendly and efficient. They processed my vehicle much quicker than anticipated and returned it cleaner than when it arrived. No hidden fees or delays, very good experienc They processed my vehicle much quicker than anticipated and returned it cleaner than when it arrived. No hidden fees or delays, very good experience More

Very nice service department! I was greeted by David Phenney, who made the appointment. He was very courteous and professional. He answered all my questions. When the car was I was greeted by David Phenney, who made the appointment. He was very courteous and professional. He answered all my questions. When the car was ready he gave me details on their findings. The property is clean and comfortable. The cashier was also very friendly. I had met Randy in sales last year and he was a pleasure to speak with again as well. More

They were knowledgeable and attentive and very courteous I felt valued and appreciated as a customer I felt valued and appreciated as a customer More

All of the workers in the maintains department,are very professional and accommodating 2 there clients,the finish work is as just as good professional and accommodating 2 there clients,the finish work is as just as good More

Amazing service and so grateful. Thank you for helping me understand the issue and fixing the problem swiftly. Thank you for helping me understand the issue and fixing the problem swiftly. More

Always greeted with a smile and have always been satisfied with my service!! Love my Mercedes! satisfied with my service!! Love my Mercedes! More

As always, Mr. Klinger is the definition of being 100% committed to outstanding customer service. When Mercedes updates their applications and when asked a question Klinger is the definition of being 100% committed to outstanding customer service. When Mercedes updates their applications and when asked a question about any specific lights suddenly turning and staying on, it is imperative that your Service Consultant (Nicholas, in my case) understands the stress clients are going through, and the questions we the clients raise as quickly as possible so they can deliver exceptional customer service, and I can proudly confirm: Nick is the MAN! On top f that, he always ensures my loaner is ready to go, and my car is returned to me in the better stand I dropped it at the shop. This gentleman is friendly, courteous, and very well-educated in his field! I can't stress enough the importance to have both sales and Service reps. to be at the top of their expertise. I highly recommend Smith Motor Sales of Haverhill Inc More

Service is always great! Craig in the service Dept is a pleasure to deal with. I wouldn't go anywhere else👍 Craig in the service Dept is a pleasure to deal with. I wouldn't go anywhere else👍 More

Smith Motors is always so accommodating, I love the friendly service & they get the job done! friendly service & they get the job done! More