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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews
Call Service Center (978) 372-2552

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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June 10, 2022

Service was excellent, I told Wess the service manager I was leaving on a three hour drive as soon as the work was done, so he double teamed the effort and had my front break replaced in half the time!!! More

by WRJOHNSON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wess
Report | Print
Jun 13, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

June 10, 2022

They were efficient and very organized. The facility provided the amenities I needed to work comfortably while I waited. More

by CHRISROUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

June 09, 2022

Smith Motors always comes through for me. Very efficient, courteous and accommodating whenever I need service. I love the dealership 🙏🏼 More

by EASAPIENTI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 09, 2022

Excellent service and workmanship. Service manager Nick Klinger took great care of me. Thank you very much More

by Carl Strube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Carl, We are very happy to have provided you with such a positive experience! Nick and our team sincerely value your business and look forward to your next visit.

June 09, 2022

The best nicest, friendly and clean environment. Super professional service. Fast and easy smooth transition More

by LORENZAORTEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Lorenza, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2022

The service department staff couldn’t be more helpful, courteous, and pleasant. Wes and the rest of staff are terrific. More

by JOHNGUARINO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Craig Tedeschi, Dave Penny
Report | Print
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 08, 2022

Great service and attention to detail. Explained all very well with a smile. Tried to please. More

by JAN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jun 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2022

I like to deal with competent people and Smith Motors employs the best. From my Ser iice Manager, Nick. to the mechanics who do the work the quality shows. More

by Len 58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2022

Experience was Perfect as always. Craig and Dave are wonderful. Loaner was just the ticket. More

by DJLORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review and kind words for Dave and Craig. We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

Excellent service all parties at Smith were helpful knowledgeable and thorough in evaluating and completed the work needed on my vehicle More

by Cvantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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