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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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May 28, 2022

In the seven years that I have had my cars serviced at Smith Motors I have always had outstanding service from the service advisors and techs. They are professional, knowledgeable, courteous, accommodatin More

by MFRANPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2022

I had a recent appointment for the first service on my new Mercedes. Dan in the service dept. set my appointment at a convenient time and set up a loaner car as well. Craig handled my appointment when I More

by PAUL.CARUSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
May 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business, Paul, and our team looks forward to serving you again soon!

May 26, 2022

Great service manger (Craig) Attentive to my needs and concerns Customer focused and fair price More

by CHUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2022

Always prompt, courteous and knowledgeable. You can also drive in with a problem even without an appointment More

by VTGUARINO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
May 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

May 26, 2022

Craig the sales service manager is great. The techs are excellent. I got the same service I am accustomed from my local Mercedes dealer. M. Jenkins B More

by JENKINS.BAWOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
May 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2022

I brought in my wife’s car for routine service and also had it detailed. Service was prompt and thorough. Craig was very attentive and professional. He made me aware of other work to be considered. Craig More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, David! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

May 25, 2022

Crag help me with everything I needed appreciate it a lot :). His customer service was amazing. More

by Abel.martinez0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Craig and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 24, 2022

This was my first time coming to this shop and Craig was very nice and attentive! He showed professionalism in his work and helped me understand my vehicle and what needed to get done. I appreciate all that More

by GABRIELITA131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 24, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review and kind words for Craig! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 23, 2022

Great service and very friendly. On time and done correctly. Thank you for your assistance. More

by GREG.BIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
May 23, 2022 -

Smith Motor Sales of Haverhill Inc responded

Greg, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2022

Joe at the cashiers desk was extremely nice and helpful and Dave penny went out of his way to help me when I picked up my vehicle very nice guy. More

by MJ92504
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chlohisy at cash out area, Dave Penny
May 23, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for Joe, Dave, and our team, and for taking the time to leave us this wonderful feedback!

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