Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,792 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
Smith Motors of Haverhill always goes above and beyond. Wes and the service team arrived hours early to complete my repair! I will continue to recommend them. Wes and the service team arrived hours early to complete my repair! I will continue to recommend them. More
While it is my practice to never take part in these types of surveys, I felt it necessary to break with my own precedent. This will be my third attempt at finding a reputable, honest, competent, and straight of surveys, I felt it necessary to break with my own precedent. This will be my third attempt at finding a reputable, honest, competent, and straight forward Mercedes-Benz service department. My first impression of Smith Mercedes-Benz is they meet that criterion. The Service Manager Wes Reed is extremely knowledgeable, as is his Assistant Service Manager Craig Tedeschi, who was extremely helpful as well. Talking to their Sales Manager, Roger Waugh, about selling a second car back to them was also an unexpected, pleasant conversation. Hopefully, Smith Mercedes-Benz can keep me from changing brands. A great car like my 2011 E550 4MATIC, is nothing without great service! K Waterman More
As always, Smith’s staff provides professional, knowledgeable and friendly service. Its waiting area is spotless, bright and cheerful. knowledgeable and friendly service. Its waiting area is spotless, bright and cheerful. More
The service department at Smith is outstanding. Very knowledgeable technicians along with a personable service team. Very knowledgeable technicians along with a personable service team. More
Very happy with the service of this dealership. They fixed a botched job, explained everything along the way, and in the end delivered high-quality work while providing excellent customer service They fixed a botched job, explained everything along the way, and in the end delivered high-quality work while providing excellent customer service More
Smith motors was fast and understanding. Customer service was good also. All in all i would return to smith motors. Customer service was good also. All in all i would return to smith motors. More
Craig was great! Seems like the office has faced alot of adversity recently but that certainly didn’t affect Craig’s attitude and level of service! He’s a keeper! Seems like the office has faced alot of adversity recently but that certainly didn’t affect Craig’s attitude and level of service! He’s a keeper! More