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Soerens Ford
Brookfield, WI
649 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 649 reviews
September 20, 2024
Great experience and trust with the entire team at Soerens Ford!!! Thanks for the great experience. Soerens Ford!!! Thanks for the great experience. More
by don.tighe
Verified Customer
September 20, 2024
The Soerens Ford parts manager is awesome. The general manager is pretty decent as well. The general manager is pretty decent as well. More
by larryh1
September 20, 2024
Soerens Ford was professional, communicated well and completed the work in a professional and timely way. I will definitely continue to use Soerens Ford for service and hopefully to get a new truck/car completed the work in a professional and timely way. I will definitely continue to use Soerens Ford for service and hopefully to get a new truck/car in the near future. More
by Jay Phebus
September 18, 2024
good from start to finish. and why do i have to write 15 words when 5 will do? and why do i have to write 15 words when 5 will do? More
by steve@gramlinginc.com
September 17, 2024
Great experience purchasing my first car! Sarah Noordeh was so helpful the moment I stepped out of my car. Enjoyed taking a picture holding the new car sign. Fun experience. Sarah Noordeh was so helpful the moment I stepped out of my car. Enjoyed taking a picture holding the new car sign. Fun experience. More
by bethany.ninmann
Employees Worked With
September 16, 2024
Audra was super nice and very friendly. Definitely look forward to working with her again. The mechanic when above and beyond and took care of all my issues that I was having with my truck. Definitely look forward to working with her again. The mechanic when above and beyond and took care of all my issues that I was having with my truck. Very happy with this place. Rm More
by na13
September 16, 2024
Service was professional and timely with an accurate evaluation, explanation and estimate of services needed. evaluation, explanation and estimate of services needed. More
by softlnsue
Employees Worked With
September 16, 2024
Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More
by Christine
Employees Worked With
September 16, 2024
Audra was a real professional. Your customers always want truthfulness and realistic estimates. Thank you. Your customers always want truthfulness and realistic estimates. Thank you. More
by keithshean
Employees Worked With
September 16, 2024
Great place to do business. The service work was done quickly and correctly. I’ll be back again. The service work was done quickly and correctly. I’ll be back again. More
by toddr7
Employees Worked With
