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Soerens Ford

Brookfield, WI

4.8
649 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 649 reviews

August 30, 2024

Good experience, service employee was very friendly. Not my local area but would definitely use again More

by jsujecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Aways there to take care of you. Always professional and caring. Would recommend to everyone.. More

by pacapunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

The overall experience was outstanding. From ease of scheduling to communication back and forth, both via phone calls and text status updates was excellent. Loved the option to have my vehi More

by Joe Mirasola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron five stars as well
Aug 28, 2024 -

Soerens Ford responded

Thank you so much for the wonderful five-star review! We are very happy to hear that you enjoyed your experience with us! We appreciate your business!

August 26, 2024

Brought my truck in for a brake controller and harness installation. They couldn’t do the work. Boucher did it without question or problem More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Garfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Soerens Ford responded

I am so sorry to hear of your experience with our service department!

August 26, 2024

Excellent Service, They do fine quality work in a short Time! Would recommend to anybody More

by mike@brmetal.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Soerens Ford responded

Thank you so much for the wonderful five-star review! We are very happy to hear that you enjoyed your experience with us! We appreciate your business!

August 26, 2024

Really appreciate the valet service - pick up and drop off. Disappointed they did not wash the car like they do at all my previous car services. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Soerens Ford responded

I am so sorry for your experience with us. Please see the GM, June next time you are in the area. We will put it through the was for you. :)

August 26, 2024

Audra was great! Such a huge help and very informative! I will definitely come back More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We certainly appreciate your business and are grateful you are pleased with your service.

August 26, 2024

Fast and efficient and on time under budget and friendly as promised too. Easy bottom More

by jhorning1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We certainly appreciate your business and are grateful you are pleased with your service.

August 26, 2024

I had an awesome experience everyone was very friendly and professional. I had a doctor appointment and they made sure I was on time for my appointment. Thank you! More

by schleker61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Soerens Ford responded

Thank you so much for the wonderful five-star review! We are very happy to hear that you enjoyed your experience with us! We appreciate your business!

August 25, 2024

There a great dealership just not really impressed with the service department. There was some serious miscommunication when it came to my vehicle and I was left unsatisfied with the answer I was given. Th More

by Washermanrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Blankenheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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