Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Soerens Ford
Brookfield, WI
647 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 647 reviews
October 25, 2024
Tyler Garfield is absolutely doing a fantastic job in the Service Department. I have been waiting for five weeks to hear from the Body Shop about repairs to my vehicle. Extremely poor service! Service Department. I have been waiting for five weeks to hear from the Body Shop about repairs to my vehicle. Extremely poor service! More
by David
Verified Customer
October 24, 2024
Great service, great customer experience. Oil change, tire rotation & car washed -always have a great experience when I go to the dealership Oil change, tire rotation & car washed -always have a great experience when I go to the dealership More
by tslorij
Employees Worked With
October 24, 2024
Purchased my Edge at Soerens Ford and have been going there for service since purchase. Great service. there for service since purchase. Great service. More
by lfortmann
Employees Worked With
October 23, 2024
I have my car serviced at Sorenson Ford because I trust them. I have worked with Tyler for years and I feel he always puts me as the customer first. them. I have worked with Tyler for years and I feel he always puts me as the customer first. More
by mkh04
Employees Worked With
October 23, 2024
Tyler is a great service writer, always listening and being very helpful and informative. Service was completed quickly and properly being very helpful and informative. Service was completed quickly and properly More
by Tom60
Employees Worked With
October 23, 2024
Good check in, quick oil change and tire rotation. Left next oil change sticker crumpled up in cup holder and a red rag was left in the engine compartment. Left next oil change sticker crumpled up in cup holder and a red rag was left in the engine compartment. More
by snow.erich9797
Employees Worked With
Not sure
October 23, 2024
Nice job. Great staff and service. Always well done each time we bring our cars in Great staff and service. Always well done each time we bring our cars in More
by dagostinodesigns
Employees Worked With
October 21, 2024
Always above and beyond service Truly cares and wants to get it right the first time to get it right the first time More
by jhorning1
Employees Worked With
October 21, 2024
Great people, Frank really spent time with us and made sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night so I could leave with what I wanted! More
by melissa.melby
October 21, 2024
The service team absolutely goes above and beyond to make sure that I receive the best possible customer service every time! I choose soerens every time. sure that I receive the best possible customer service every time! I choose soerens every time. More
by wieczorekandrea
Employees Worked With
