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Soerens Ford
Brookfield, WI
650 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area.
We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 650 reviews
May 14, 2017
On-time and Efficient Soerens Service Dept. performed the needed work just as described, completed the work on schedule and at a fair price. The service writer communicate Soerens Service Dept. performed the needed work just as described, completed the work on schedule and at a fair price. The service writer communicated well with me about the work and about drop off and pick up arrangements. More
by Focusx2
Employees Worked With
Bill
May 12, 2017
As always. Wonderful experience. Everyone was very friendly and accommodating. The car detailing turned out wonderfully. I couldn't be happier with the service. Wonderful experience. Everyone was very friendly and accommodating. The car detailing turned out wonderfully. I couldn't be happier with the service. We will be be back for sure! More
by JoeFord
Employees Worked With
Roger and John were amazing!
May 12, 2017
Oil Change Great Customer Service! I went in for an oil change and to have my weatherstripping it here did better and I had no issues. I worked with Tyler an Great Customer Service! I went in for an oil change and to have my weatherstripping it here did better and I had no issues. I worked with Tyler and he was friendly ! More
by Meller23
Employees Worked With
Tyler
May 11, 2017
Service Center Soerens Ford management team should be congratulated for building, in my opinion, the best Service Center in the area. From the person that answers th Soerens Ford management team should be congratulated for building, in my opinion, the best Service Center in the area. From the person that answers the phone, to the service writer, to the mechanic that works on your vehicle all are there to provide one goal. That goal is "a happy customer". Thank you for the Great Service, Kenneth Dziubek More
by Ken
Employees Worked With
Tyler
May 09, 2017
Service staff We have purchased most of our cars from Soerens. The service staff is always friendly, professional and will always explain everything without being We have purchased most of our cars from Soerens. The service staff is always friendly, professional and will always explain everything without being condescending. They are always willing to offer their shuttle to transport. More
by mw
Employees Worked With
Robert Keelan
May 09, 2017
very pleasant and professional I needed to buy tires and get an oil change. I was given the utmost in consideration, Jim even explained to me about a rebate and helped double it wit I needed to buy tires and get an oil change. I was given the utmost in consideration, Jim even explained to me about a rebate and helped double it with a ford service card membership. then provided me with a courtesy shuttle to and from my house. this defines customer service! great job guys! sincerely, mike I More
by mailman mike from sussex
Employees Worked With
Jim
May 07, 2017
Exclent service As always everything was taken care of quickly and efficiently. Soerens is a pleasure to do business with. The people are friendly and knowelagble.Gre As always everything was taken care of quickly and efficiently. Soerens is a pleasure to do business with. The people are friendly and knowelagble.Great More
by Shelby Bill
Employees Worked With
Chris Baboni
May 06, 2017
Nice guys Everyone at this dealership seems happy to be of service. They even showed me a way to get my repair done at a lower cost. They have been very helpful Everyone at this dealership seems happy to be of service. They even showed me a way to get my repair done at a lower cost. They have been very helpful any time I've visited. More
by charley
Employees Worked With
Tyler
May 05, 2017
Great service Quick and easy. Performed required maintenance. Premium Maintenance is a great thing, no invoice. Friendly service people. Washed truck, looked gr Quick and easy. Performed required maintenance. Premium Maintenance is a great thing, no invoice. Friendly service people. Washed truck, looked great. I don't need 26 words to describe my visit. More
by Jim
Employees Worked With
Robert
May 04, 2017
Exceptional service. Salesman was very nice and accomodating. Have been a Soerens for customer for many years and will continue to be. L ike newly remodeled dealership Salesman was very nice and accomodating. Have been a Soerens for customer for many years and will continue to be. L ike newly remodeled dealership More
by Sandi Gutjahr
Employees Worked With
Todd Ridder
